# Shipt: Order Grocery Delivery

> Fresh Food & Top Retail Stores

Canonical page: [https://chrome-stats.com/d/id971888874](https://chrome-stats.com/d/id971888874)

## Overview

- **ID:** `id971888874`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Shipt
- **Category:** Food & Drink
- **Rating:** 4.90 / 5 (136,013 ratings)
- **Version:** 2.307.0
- **Last updated:** 2026-09-08
- **First published:** 2015-05-07
- **Size:** 112 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shipt-order-grocery-delivery/id971888874)
- **Website:** [https://www.shipt.com](https://www.shipt.com/)
- **Privacy policy:** [https://www.shipt.com/privacypolicy](https://www.shipt.com/privacypolicy)

## Description

**Shipt** is an all-in-one grocery and retail delivery app offering same-day and express delivery from more than 120 local and national retailers. Shop for fresh groceries, household essentials, pet supplies, wellness products, footwear, snacks, alcohol, and more from stores including Target, CVS, Publix, H-E-B, Meijer, Petco, Walgreens, and 7-Eleven.

Save time with scheduled delivery, real-time order updates, direct communication with personal shoppers, digital coupons, personalized offers, exclusive discounts, and easy reordering. Shipt supports multiple payment options, including SNAP EBT, and lets you track orders, pay, tip, and manage substitutions in one app. Alcohol delivery is available to customers aged 21 and over where permitted and subject to retailer terms.

## Rankings

- #2,777 — Overall
- #11 — lift
- #23 — deliver
- #58 — target

## Review summary

Users praise the app for convenience, quick shopping, and capable shoppers who can deliver to homebound people. However, recurring problems overshadow the positives: unreliable delivery and frequent cancellations, higher‑than‑expected prices, and inconsistent customer service. App issues like faulty search results, slow or unclear messaging, and substitutions not clearly communicated further degrade the experience in many markets. Overall sentiment is mixed, with strong appreciation for useful features and helpful shoppers, but persistent reliability, pricing, and support problems.

### Pros

- Convenience and ease of use of the app, saving time on grocery shopping.
- Ability to help others by delivering groceries to sick or homebound people.
- Fast delivery windows when available (often within 2 hours).
- Careful, high‑quality shoppers and the option for a preferred shopper.

### Cons

- Delivery unreliability: orders frequently late, canceled, or not picked up due to driver shortages.
- Pricing/value concerns: inflated prices and additional charges compared to in-store prices.
- Inconsistent or poor customer service: long wait times, canned responses, and difficulty resolving issues.
- App/search and communication issues: frustrating search results, misaligned inventory, and messaging/substitution communication problems.
- Substitution/out‑of‑stock handling: items not found or replaced without clear or timely updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id971888874)