# Rocky Mountain Power

> Utilities

Canonical page: [https://chrome-stats.com/d/id969611279](https://chrome-stats.com/d/id969611279)

## Overview

- **ID:** `id969611279`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** KUBRA Arizona, Inc.
- **Category:** Utilities
- **Rating:** 1.70 / 5 (286 ratings)
- **Version:** 5.0.1
- **Last updated:** 2025-10-02
- **First published:** 2015-04-27
- **Size:** 28 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rocky-mountain-power/id969611279)
- **Website:** [http://www.ifactorinc.com](http://www.ifactorinc.com/)
- **Privacy policy:** [https://www.rockymountainpower.net/app/privacy.html](https://www.rockymountainpower.net/app/privacy.html)

## Description

Rocky Mountain Power is a free Chrome extension that puts essential account tools at your fingertips. Manage your energy account on the go: pay bills, report outages, check outage status, and receive restoration alerts during storms with secure access.

Key features:
- Pay your bill quickly with debit/credit card or bank transfer
- Report an outage or check status for your home or business
- Get outage details, including estimated restoration time, crew status, and cause
- Receive outage restoration alerts and stay informed during service interruptions
- View your account balance and manage multiple accounts
- Access secure login, customer service, news, and social channels

Data charges may apply for notifications. Fees apply for debit and credit card payments.

## Rankings

- #132,896 — Overall

## Review summary

Users broadly report a painful login experience on the Rocky Mountain Power app, with frequent password resets, unreliable biometrics, and constant re-authentication. Password management is a recurring pain point—no password manager integration, no copy/paste, and reset emails sometimes failing. Performance is slow, and the app feels outdated with infrequent updates. Outage status features are often unhelpful. A minority note that biometric login exists and that, once logged in, the app can be serviceable.

### Pros

- Biometric login option (Face ID/Touch ID) is available.
- Once you manage to log in, the app can be reasonably usable.

### Cons

- Persistent login friction and frequent re-authentication (password changes, timeouts).
- Unreliable biometrics and password flow requiring password resets.
- Poor password management support (no password manager integration, copy/paste blocked, reset emails sometimes fail).
- Slow performance and constant spinning/wait times.
- App appears outdated and poorly maintained with little OS compatibility updates and outage feature issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id969611279)