# HY

> HealthiestYou - Doctors 24/7

Canonical page: [https://chrome-stats.com/d/id968130199](https://chrome-stats.com/d/id968130199)

## Overview

- **ID:** `id968130199`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Teladoc
- **Category:** Health & Fitness
- **Rating:** 4.80 / 5 (37,312 ratings)
- **Version:** 5.31
- **Last updated:** 2026-08-20
- **First published:** 2015-04-04
- **Size:** 379 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hy/id968130199)
- **Website:** [http://www.healthiestyou.com/](http://www.healthiestyou.com/)
- **Privacy policy:** [https://www.teladoc.com/notice-of-privacy-practices/](https://www.teladoc.com/notice-of-privacy-practices/)

## Description

HY delivers 24/7 access to doctors for diagnosis and treatment, price comparisons for procedures, prescription shopping, and quick provider research — all in one app. Use your HealthiestYou membership to maximize connectivity, savings, and geo-sensitive reminders for affordable, informed care.

Note: An existing HealthiestYou membership (provided by your employer or group administrator) is required to activate mobile access. If you haven’t activated access yet, you’ll need Primary Member details to verify eligibility. Also, continued GPS use may impact battery life.

## Rankings

- #7,569 — Overall

## Review summary

HY offers strong telehealth benefits—fast, knowledgeable care and easy access to meds without leaving home. However, the experience is hampered by persistent technical problems: login failures, constant crashes, server errors, and unreliable scheduling/call connectivity. Users report long lobby waits, canceled visits, and providers not joining calls. Several features fall short of expectations, indicating reliability varies widely. Overall, HY can be very convenient when functioning, but reliability appears inconsistent across reviews.

### Pros

- Very convenient telehealth with no commuting or waiting rooms.
- Doctors are knowledgeable, thorough, and explain treatment clearly.
- Quick appointments and the ability to obtain medications without in-person visits.
- Helpful and timely interactions in some cases, including rapid assessments.
- Positive experiences when the system works, with simple, effective care.

### Cons

- Frequent technical issues: app crashes and server errors that render the app unusable.
- Login/authentication problems and password reset failures, sometimes preventing access.
- Scheduling and call issues: long virtual lobby waits, canceled appointments, and providers not joining calls; difficulty rescheduling.
- Missing or broken features relative to app descriptions (e.g., not showing past providers, not responding to dates), suggesting an overhaul is needed.
- Inconsistent care outcomes and issues with getting prescriptions or appropriate treatment in some cases.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id968130199)