# Aetna Better Health - Medicaid

> Medical

Canonical page: [https://chrome-stats.com/d/id964515845](https://chrome-stats.com/d/id964515845)

## Overview

- **ID:** `id964515845`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Aetna Inc.
- **Category:** Medical
- **Rating:** 1.70 / 5 (168 ratings)
- **Version:** 5.1.42
- **Last updated:** 2026-08-31
- **First published:** 2015-05-30
- **Size:** 39 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845)
- **Privacy policy:** [http://aetnabetterhealth.com/legal](http://aetnabetterhealth.com/legal)

## Description

Aetna Better Health for Medicaid provides convenient access to health care information and services on mobile and web. Members can find or change providers, view medical and prescription claims, see current medications, and review benefits.

Create a single account for mobile and web, and use the secure inbox to request an ID card or change your PCP. Please note: commercial members should use the Aetna Mobile App for plan information.

## Rankings

- #161,968 — Overall

## Review summary

Most reviews describe the Aetna Better Health - Medicaid app as unreliable and difficult to use. The top issues cited across multiple reviews are login/authentication failures (not authorized errors, timeouts, login loops), frequent crashes and instability (lags, blank pages, unresponsive UI), and provider data problems (blank search results, missing provider cards and benefits information). Users also note a poorly polished UI and inconsistent behavior across accounts. Positive aspects are rarely mentioned by multiple reviewers.

### Cons

- Frequent login/authentication failures or access errors (not authorized, login loops, timeouts) across multiple reviews.
- Frequent crashes and instability (app closes when navigating, lag, blank pages, unresponsive UI).
- Provider search and data display issues (blank search results, missing provider details, card/benefits information not visible).
- UI/UX shortcomings and inconsistent behavior (not as polished as main Aetna app, cross-account inconsistencies).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id964515845)