# Vivid Seats | Buy Tickets

> Concerts, Sports & Theater

Canonical page: [https://chrome-stats.com/d/id963355757](https://chrome-stats.com/d/id963355757)

## Overview

- **ID:** `id963355757`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vivid Seats LLC
- **Category:** Entertainment
- **Rating:** 4.70 / 5 (402,281 ratings)
- **Version:** 2026.138.0
- **Last updated:** 2026-09-08
- **First published:** 2015-02-11
- **Size:** 172 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vivid-seats-buy-tickets/id963355757)
- **Website:** [https://www.vividseats.com/vivid-seats-app.html](https://www.vividseats.com/vivid-seats-app.html)
- **Privacy policy:** [http://www.vividseats.com/privacy.html](http://www.vividseats.com/privacy.html)

## Description

Vivid Seats Chrome extension brings the mobile-first ticket marketplace to your browser, helping fans discover and secure tickets to live events across the country. Buy and sell tickets for sports, concerts, and theater with trusted in-app security and the 100% Buyer Guarantee.

Key features include Vivid Seats Rewards, mobile ticket access, interactive seating maps, personalized recommendations, secure sign-in and checkout, and easy search filters to find the perfect seats near you.

## Rankings

- #1,080 — Overall
- #6 — ticket
- #8 — concert
- #83 — event

## Review summary

Users like Vivid Seats for its ease of use, discounts, and buyer protection, and many rely on it as a primary ticket source. However, frequent complaints include poor customer service, tickets that aren’t delivered or are wrong, difficulties obtaining refunds, reports of fake tickets and unhonored guarantees, pricing concerns, and inaccurate seat listings or limited views. These recurring issues significantly impact trust despite its otherwise strong features.

### Pros

- Easy-to-use and efficient app/interface.
- Discounts and a rewards program that provide savings.
- Buyer guarantee that offers protection when sellers fail or tickets aren’t delivered.
- Widely used as a go-to source for tickets with a large selection.

### Cons

- Poor and unresponsive customer service across many reviews.
- Tickets not delivered or shown in-app, plus issues with duplicates and refunds.
- Reports of fake tickets and failure to honor ticket guarantees.
- Pricing issues, including overcharges and unreliable price guarantees.
- Inaccurate seat listings or limited views, and last-minute delivery problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id963355757)