# My Total Wireless: Account App

> Utilities

Canonical page: [https://chrome-stats.com/d/id962798742](https://chrome-stats.com/d/id962798742)

## Overview

- **ID:** `id962798742`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Verizon Value, Inc.
- **Category:** Utilities
- **Rating:** 4.80 / 5 (44,058 ratings)
- **Version:** 14.1.2
- **Last updated:** 2026-08-06
- **First published:** 2016-11-12
- **Size:** 188 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-total-wireless-account-app/id962798742)
- **Website:** [https://www.totalwireless.com](https://www.totalwireless.com/)
- **Privacy policy:** [https://www.tracfonewirelessinc.com/en/Privacy+Policy/](https://www.tracfonewirelessinc.com/en/Privacy+Policy/)

## Description

Manage your Total Wireless account in one place with this extension. Track past and future payments, monitor data usage, review current plans, and keep rewards at your fingertips. Access your mobile account quickly, manage devices, and stay connected on the Verizon 5G network.

Key features include effortless plan management, Total Wireless Wallet for adding funds, and a rewards overview. Switch to Total Wireless or upgrade your plan with clear, at-a-glance controls—designed for simple, stress-free account management.

## Rankings

- #6,772 — Overall
- #34 — account

## Review summary

Reviews praise Total Wireless for strong coverage, affordability, and auto-pay savings, with some finding the app easy to use. However, recurring login issues, activation/support frustrations, and confusing pricing/plan visibility in the app are common drawbacks that impact the experience. Overall value is good when the app works, but reliability and customer support UX are frequent pain points.

### Pros

- Strong network coverage and affordable, reliable service (mentions of Verizon towers and overall reliability)
- Auto-pay discounts and easy bill management with monthly savings (e.g., $25/mo, discounts for auto pay)
- Overall good value and competitive pricing compared to other carriers
- Some users find the app straightforward and useful for tracking billing

### Cons

- Persistent login/authentication loops and general app reliability issues (repeated password prompts, being kicked out)
- Activation problems and frustrating customer support (delays, transfers between departments, unresolved activation)
- App UX issues and pricing visibility concerns (inability to see other plans, confusing auto-pay discounts, occasional UI glitches)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id962798742)