# My Tracfone: Account Manager

> Utilities

Canonical page: [https://chrome-stats.com/d/id960103387](https://chrome-stats.com/d/id960103387)

## Overview

- **ID:** `id960103387`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Verizon Value, Inc.
- **Category:** Utilities
- **Rating:** 4.70 / 5 (55,353 ratings)
- **Version:** 8.6.8
- **Last updated:** 2026-08-26
- **First published:** 2015-02-13
- **Size:** 127 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-tracfone-account-manager/id960103387)
- **Website:** [https://www.tracfone.com/](https://www.tracfone.com/)
- **Privacy policy:** [https://www.tracfonewirelessinc.com/en/Privacy%2BPolicy/](https://www.tracfonewirelessinc.com/en/Privacy%2BPolicy/)

## Description

Take control of your TracFone service from anywhere. This extension lets you log in to your TracFone account, view service end date, monitor your balance, and refill or add airtime right from your browser. You can also manage payment methods and basic account details with ease.

Additional features include credit card management, adding or deleting devices, viewing transaction history, and using the retailer locator to find TracFone locations. This extension is designed to help you stay on top of your wireless service quickly and securely while browsing.

## Rankings

- #5,798 — Overall
- #46 — account

## Review summary

Across multiple reviews, the My Tracfone: Account Manager app is criticized for stability and usability issues since the latest update. Users report repeated login crashes or forced re-logins, bugs that prevent refilling data or upgrading plans within the app, and a removal of displaying service end dates. The UI/UX is described as slow and cluttered, with features hidden or hard to navigate. Billing concerns include declined card payments and inconsistent autopay discounts, contributing to overall dissatisfaction and considerations of leaving the service.

### Cons

- Frequent login/authentication crashes and forced re-logins after updates.
- Inability to perform core tasks in the app (refilling data, upgrading plans, editing cart); many actions require the website.
- Important account details such as service end date/expiration are no longer visible in the app.
- UI/UX degraded after updates: slower performance, cluttered graphics, and features hidden or difficult to find.
- Billing and autopay issues, including declined payments and inconsistent autopay discounts or plan reporting.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id960103387)