# eAssist Garland

> Productivity

Canonical page: [https://chrome-stats.com/d/id956284131](https://chrome-stats.com/d/id956284131)

## Overview

- **ID:** `id956284131`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Garland
- **Category:** Productivity
- **Rating:** 2.10 / 5 (14 ratings)
- **Version:** 4.3.0
- **Last updated:** 2021-12-08
- **First published:** 2015-02-04
- **Size:** 18 MB
- **Data as of:** 2026-10-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/eassist-garland/id956284131)
- **Website:** [http://www.publicstuff.com](http://www.publicstuff.com/)
- **Privacy policy:** [http://www.publicstuff.com/privacy](http://www.publicstuff.com/privacy)

## Description

City of Garland residents now have a tool for finding information and submitting service requests using a mobile device. Garland eAssist connects your request directly to the right City of Garland department for quick and efficient resolution. Once a user account is created, it’s easy to track the progress of service requests and receive email notifications as updates are made. The app also provides links to news, events, FAQs, and other City of Garland resources.

## Rankings

- #404,735 — Overall

## Review summary

User feedback on eAssist Garland is mixed. Positive notes highlight easy service requests and multiple interaction options with city services. However, reviews repeatedly report stability and usability problems: slow performance, crashes, and photo upload issues. Compatibility concerns with newer iOS versions are also common. Some users mention improvements in photo submission, but core issues persist across many reports.

### Pros

- Easy to create service requests.
- Offers multiple ways to interact with city services / many features.
- Photo submission issue has been fixed (reported improvement).

### Cons

- Very slow performance / slow to respond.
- Frequent crashes or the app won’t open.
- Problems attaching or uploading photos (freeze or partial images).
- Outdated / not updated for newer iOS versions (compatibility issues).
- UI glitches such as blank pages after tapping icons.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id956284131)