# Practo: Doctor Appointment App

> Consult doctors online 24/7

Canonical page: [https://chrome-stats.com/d/id953772015](https://chrome-stats.com/d/id953772015)

## Overview

- **ID:** `id953772015`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PRACTO TECHNOLOGIES PRIVATE LIMITED
- **Category:** Medical
- **Rating:** 4.60 / 5 (2,459 ratings)
- **Version:** 6.77.0
- **Last updated:** 2026-09-05
- **First published:** 2015-05-21
- **Size:** 232 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/practo-doctor-appointment-app/id953772015)
- **Website:** [https://www.practo.com/](https://www.practo.com/)
- **Privacy policy:** [https://www.practo.com/company/privacy](https://www.practo.com/company/privacy)

## Description

**Practo** is an all-in-one healthcare app for India that helps you consult doctors online 24/7 through video, audio, or chat. Find specialists across 25+ medical fields, book appointments at nearby clinics and hospitals, receive digital prescriptions, and manage healthcare for your family from home.

Order medicines and wellness products for doorstep delivery, schedule diagnostic tests with home sample collection, explore elective surgery care, and access health plans with unlimited online consultations. Practo also offers expert health articles and information on topics including dermatology, gynaecology, dentistry, psychology, physiotherapy, Ayurveda, and more.

## Rankings

- #36,994 — Overall

## Review summary

Practo's online consult feature is valued for quick access to doctors and practical health alerts, with some users praising responsive doctors and the at-home convenience. However, many reviews emphasize recurring problems: unstable app performance, missed or delayed appointments, difficulty obtaining refunds or support, payment/OTP glitches, and an overload of notifications. Overall, the app offers convenient remote care but performance and service reliability are inconsistent across users.

### Pros

- Quick access to doctors with immediate online consultations and prescriptions
- Some doctors provide excellent care and timely treatment
- Helpful health alerts and information (e.g., virus infection updates)
- Convenience of consulting from home and remote care

### Cons

- Frequent app reliability issues (crashes, 'Something went wrong', load problems)
- Appointment problems including delays, cancellations, and mismatches with the doctor
- Poor or unresponsive customer support and refund handling
- Payment/OTP issues and limited payment options
- Excessive notifications/SMS/calls and other notification spam

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Source: [Chrome-Stats](https://chrome-stats.com/d/id953772015)