# Glovo: Food Delivery, Takeaway

> Just order, eat meals & shop

Canonical page: [https://chrome-stats.com/d/id951812684](https://chrome-stats.com/d/id951812684)

## Overview

- **ID:** `id951812684`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Glovoapp 23 SL
- **Category:** Lifestyle
- **Rating:** 4.80 / 5 (235,135 ratings)
- **Version:** 2026.38.0
- **Last updated:** 2026-09-14
- **First published:** 2015-02-11
- **Size:** 197 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/glovo-food-delivery-takeaway/id951812684)
- **Privacy policy:** [https://glovoapp.com/en/legal/privacy](https://glovoapp.com/en/legal/privacy)

## Description

Glovo is the go-to app for ordering food, groceries and gifts in minutes. With 240,000+ restaurants and stores across 23 countries and real-time delivery tracking, you can pay with PayPal, card, cash, or restaurant vouchers.

Glovo Prime offers unlimited free deliveries in select countries and perks like doorstep delivery and easy order tracking. You can also run errands or invite friends to earn rewards.

## Rankings

- #1,767 — Overall
- #26 — come
- #51 — menu

## Review summary

Reviewers repeatedly criticize Glovo for poor customer service, refund and credit issues, delivery delays and misdelivery, and confusing pricing with extra charges. Some reports mention fast delivery in certain cases, but reliability and billing problems dominate. Overall sentiment is negative, with a few isolated positives about delivery speed.

### Pros

- Delivery times are fast and generally accurate (reported in multiple orders).

### Cons

- Poor customer service and difficulty obtaining refunds or credits (unresponsive support, refusals to refund, credits not applied).
- Delivery delays and inconsistent performance, including orders taking hours or drivers not following instructions.
- Pricing issues and hidden charges, including high prices, service charges, and discrepancies versus competitors.
- Billing problems such as subscription charges after cancellation and disputes over refunds.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id951812684)