# Frontpoint

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id945797198](https://chrome-stats.com/d/id945797198)

## Overview

- **ID:** `id945797198`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Frontpoint Security Solutions
- **Category:** Lifestyle
- **Rating:** 4.30 / 5 (4,597 ratings)
- **Version:** 5.14.0
- **Last updated:** 2026-08-31
- **First published:** 2015-02-18
- **Size:** 378 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/frontpoint/id945797198)
- **Website:** [http://www.frontpointsecurity.com](http://www.frontpointsecurity.com/)
- **Privacy policy:** [https://www.alarm.com/legal/privacy?dealerId=655](https://www.alarm.com/legal/privacy?dealerId=655)

## Description

Frontpoint's mobile app keeps you connected to your home from anywhere using your iPhone or iPad. Easily arm and disarm your system, receive real-time alerts, and monitor events with just a few taps—all while staying secure on the go. Note: A Frontpoint system and service plan are required, and feature availability varies by plan.

The app lets you view live or recorded video and remotely control lights, locks, and thermostats, giving you quick access to safety and convenience from anywhere. This extension emphasizes privacy and security while delivering Frontpoint's trusted protection right to your device.

## Rankings

- #28,103 — Overall

## Review summary

User reviews show the Frontpoint iOS app often works for basic alarm use, but widespread issues hurt experience: inconsistent support accessibility, frequent outages and slow performance, limited self-service controls for devices and accounts, and painful cancellation procedures. CarPlay integration and occasional reliability for the core system are noted positives, but a consistent, robust app experience remains a major area for improvement.

### Pros

- Reliable alarm system that is user-friendly and generally dependable.
- App is used daily with generally good basic functionality.
- Support for alarms/repairs is responsive in some cases.
- Generally affordable pricing/value.

### Cons

- Poor and hard-to-reach customer support (no direct phone number, limited contact options, slow responses).
- Frequent app outages and reliability issues (weeks-long downtime, login problems, slow/unresponsive performance).
- Limited in-app device management and account control (cannot add/remove devices easily; no multi-device sign-in; hard cancellation and ordering items).
- Cancellation and account termination are hard to do via the app (often require calling).
- Video clip features are unreliable (short clips, not usable for evidence).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id945797198)