# OptumRx

> Medical

Canonical page: [https://chrome-stats.com/d/id941641944](https://chrome-stats.com/d/id941641944)

## Overview

- **ID:** `id941641944`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Optum Inc.
- **Category:** Medical
- **Rating:** 4.70 / 5 (145,736 ratings)
- **Version:** 4.59
- **Last updated:** 2026-09-02
- **First published:** 2015-01-28
- **Size:** 89 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/optumrx/id941641944)
- **Privacy policy:** [https://www.optum.com/en/privacy-policy.html](https://www.optum.com/en/privacy-policy.html)

## Description

OptumRx helps you manage pharmacy benefits on the go. Compare drug prices, view all medications, transfer eligible meds to home delivery, refill prescriptions, check order status, and set up automatic refills, all from any device.

Additional features include viewing your member ID card, resolving home delivery holds, and managing account information. Our promises—affordability, accessibility, and advocacy—center on delivering the medications you need, when you need them, your way.

## Rankings

- #2,709 — Overall

## Review summary

Most reviews highlight login problems (HealthSafeID/Face ID), frequent crashes and slow performance, and order management failures (loading/tracking/refills). Users also report poor support and update-related compatibility issues on iPad/iPhone. Pros are limited but include core prescription management, available sign-in options, and an in-app chat feature. Overall sentiment is negative due to reliability and support gaps.

### Pros

- Provides prescription management and ordering features (core app purpose).
- Sign-in options (HealthSafeID/Face ID) are available for quick access.
- Chat feature is available within the app for support or information.

### Cons

- Frequent login failures and verification issues (HealthSafeID/Face ID) across updates, leading to blank screens or being unable to sign in.
- App crashes, freezes, and very slow performance, including endless loading or unresponsive UI.
- Order management problems: order info and tracking fail to load, and refills or orders can be canceled or not visible when expected.
- Poor customer support with long wait times and unhelpful responses.
- Compatibility and update issues on iPad/iPhone that break functionality (e.g., login or navigation problems after updates).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id941641944)