# Opal Travel

> Travel

Canonical page: [https://chrome-stats.com/d/id941006607](https://chrome-stats.com/d/id941006607)

## Overview

- **ID:** `id941006607`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Transport for NSW
- **Category:** Travel
- **Rating:** 4.50 / 5 (472 ratings)
- **Version:** 10.5.9
- **Last updated:** 2026-08-31
- **First published:** 2014-12-09
- **Size:** 94 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/opal-travel/id941006607)
- **Privacy policy:** [https://transportnsw.info/opal-privacy-policy](https://transportnsw.info/opal-privacy-policy)

## Description

Opal Travel is the official Transport for NSW app designed to help you move around NSW. Plan trips across public transport, cycling, walking, or driving, save favourite trips and locations, and check public transport fares.

Key features include managing and topping up your Opal card on the go, viewing Opal and contactless travel history, receiving live trip updates and disruption alerts, and checking departure times for trains, buses, ferries, and light rail. Note: Best experienced on iPhone; iPad layouts may be affected.

## Rankings

- #75,663 — Overall
- #88 — self control

## Review summary

User reviews largely highlight reliability and usability issues. The most frequent complaints are that the app is unstable (crashes and freezes), top-ups and refunds are problematic, the trip planner has limited data and outdated schedules, there is no live tracking, and NFC/wallet features are missing. A few users acknowledge that top-ups work and the planner can help, but overall sentiment is negative.

### Pros

- Top-up in-app is a useful feature that some users rely on.
- The travel planner can be helpful for planning trips.
- The app is mostly intuitive for some users despite issues.

### Cons

- Unstable performance with frequent freezing/crashes and slow loading.
- Top-up and payment issues: failed top-ups, charges that don’t reflect, and refund delays.
- Trip planner limitations: cannot find nearby stations, outdated schedules and limited routing options.
- No live tracking and outdated data: lack of real-time updates and current schedules.
- Lack of NFC/card scanning and Wallet integration: no balance check via phone, no wallet support.

## Similar extensions and apps

- [Non-Opal Bus Tracking](https://chrome-stats.com/d/id6670749140)
- [Trip Planner - NSW & Sydney](https://chrome-stats.com/d/id1457145842) — 2.80 / 5
- [Sydney Transport: Bus & Rail](https://chrome-stats.com/d/id1176012556) — 4.80 / 5
- [Sydney Transit - Live Times](https://chrome-stats.com/d/id6797239013)
- [Sydney Public Transport](https://chrome-stats.com/d/id1142413991)
- [Trip Mate: Sydney Transport](https://chrome-stats.com/d/id6790069512) — 5.00 / 5
- [LinkAu](https://chrome-stats.com/d/id6752333952) — 5.00 / 5
- [DailyDash: Sydney Transit](https://chrome-stats.com/d/id6789559940)
- [Gettin THR](https://chrome-stats.com/d/id6761765991) — 5.00 / 5
- [AnyTrip](https://chrome-stats.com/d/id1439236285)
- [Opal Chauffeurs](https://chrome-stats.com/d/id6745939010)
- [Opal Chauffeurs Business](https://chrome-stats.com/d/id6748051795)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id941006607)