# Goodyear SmartTech

> Productivity

Canonical page: [https://chrome-stats.com/d/id938849510](https://chrome-stats.com/d/id938849510)

## Overview

- **ID:** `id938849510`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Goodyear Tire & Rubber Company
- **Category:** Productivity
- **Rating:** 2.10 / 5 (32 ratings)
- **Version:** 2.10.3
- **Last updated:** 2026-06-10
- **First published:** 2014-12-04
- **Size:** 76 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/goodyear-smarttech/id938849510)
- **Website:** [https://www.goodyeartrucktires.com/](https://www.goodyeartrucktires.com/)
- **Privacy policy:** [http://www.goodyear.com/legal/privacy.html](http://www.goodyear.com/legal/privacy.html)

## Description

Exclusive to Goodyear Authorized dealers, the Goodyear SmartTech App will improve overall accuracy and efficiency during Goodyear Fleet HQ road service calls. The SmartTech App will benefit dealers, fleets, drivers and technicians through better tracking and a more streamlined process. This app will help significantly reduce roll times.

## Rankings

- #281,671 — Overall

## Review summary

Users rely on Goodyear SmartTech as a crucial lifeline for handling tire service calls, but repeated stability and usability issues undermine it. The app is viewed as essential for technicians and useful for tracking tickets. However, it frequently freezes, runs slowly, and requires re-registering; updates introduce more steps and break workflows. Photo uploads are slow or fail, and ticket data can be unreliable or hard to access. Support is slow. Overall, the app is valuable in concept but plagued by technical and UX issues that hinder day-to-day work.

### Pros

- Essential tool for service technicians and a lifeline for managing service calls.
- Useful for tracking service tickets and statuses.
- Generally useful for field operations and supports core workflows.

### Cons

- Frequent freezing/crashing and slow performance disrupts service calls.
- Updates and UI changes add unnecessary steps and reduce usability (group calls, non-working features, clutter).
- Photo upload and viewing issues: long upload times, pictures not saving, difficulty viewing large images.
- Ticket access reliability problems: tickets fail to load, disappear, require re-registering and new access codes.
- Support response times are slow and difficult to get help from FleetHQ.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id938849510)