# BCBSMA MyBlue Member App

> Medical

Canonical page: [https://chrome-stats.com/d/id937789998](https://chrome-stats.com/d/id937789998)

## Overview

- **ID:** `id937789998`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Blue Cross Blue Shield of Massachusetts
- **Category:** Medical
- **Rating:** 4.90 / 5 (11,335 ratings)
- **Version:** 7.48
- **Last updated:** 2026-09-09
- **First published:** 2015-06-26
- **Size:** 75 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bcbsma-myblue-member-app/id937789998)
- **Website:** [https://myblue.bluecrossma.com/myblue-app-mobile](https://myblue.bluecrossma.com/myblue-app-mobile)
- **Privacy policy:** [http://www.bluecrossma.com/terms-of-use.html](http://www.bluecrossma.com/terms-of-use.html)

## Description

**BCBSMA MyBlue Member App** gives Blue Cross Blue Shield of Massachusetts members convenient access to their health plan from anywhere. Review benefits, understand claims, view provider details and visit history, and access personalized care options.

The app also includes digital member ID cards with wallet support, pharmacy tools for reviewing and refilling medications, Well Connection virtual medical and mental health care, and secure messaging or chat with Team Blue Member Service. Features vary by plan and benefits. Compatible with iOS 20 and above.

## Rankings

- #16,146 — Overall
- #30 — member

## Review summary

User reviews are mixed. Many praise the app for being easy to use and for fitness reimbursement benefits, but there are frequent reliability issues: login problems, bugs and crashes, outdated information, and difficult provider search/navigation. Accessibility gaps (no dark mode) also hinder usability. Overall, the app struggles with consistency and data accuracy despite some positive features.

### Pros

- Easy to use / user-friendly interface.
- Fitness/weight loss reimbursement feature availability.
- Informative and functional for managing BCBS information and benefits.

### Cons

- Frequent login/authentication problems (e.g., greyed-out sign-in, errors, SMS/code prompts).
- Buggy performance and crashes (provider search crashes and overall instability).
- Outdated or inaccurate information about PCPs, coverage, and benefits.
- Difficulty finding providers / navigating the app with unclear cost information.
- Lack of accessibility features (no dark mode; readability issues on bright UI).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id937789998)