# Emirates

> Fly Better

Canonical page: [https://chrome-stats.com/d/id935307149](https://chrome-stats.com/d/id935307149)

## Overview

- **ID:** `id935307149`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Emirates
- **Category:** Travel
- **Rating:** 4.50 / 5 (9,781 ratings)
- **Version:** 18.0.0
- **Last updated:** 2026-09-16
- **First published:** 2014-11-12
- **Size:** 295 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/emirates/id935307149)
- **Website:** [http://www.emirates.com/](http://www.emirates.com/)
- **Privacy policy:** [https://www.emirates.com/english/information/privacy-policy/](https://www.emirates.com/english/information/privacy-policy/)

## Description

The Emirates App brings your travel world to your fingertips. It lets you search and book flights to 150+ destinations, manage your trip on the go, download boarding passes, and view your itinerary offline. You can tailor meals and seats and access optional services like Chauffeur-drive, all from one app.

Real-time updates keep you informed about check-in times, gates, boarding, and baggage. You can manage Skywards Miles and tier benefits within the app, and stay connected with Wallet-enabled boarding passes on iPhone and Apple Watch.

## Rankings

- #18,456 — Overall
- #14 — airline

## Review summary

Most reviews criticize the Emirates iOS app for frequent technical issues (crashes, freezes, login errors), seat selection and check-in hurdles, and confusing or outdated booking information. Users also report weak in-app support (no built-in chat, external browser usage, chat resets) and poor data synchronization across devices. A minority note good service and loyalty when things work, but sentiment is largely negative.

### Pros

- Some reviewers describe the Emirates app as comfortable, complete, agile and easy to use.
- A minority of users report good service and loyalty when things go smoothly.
- A few reviews mention positive experiences with overall service and kindness.

### Cons

- Frequent technical issues including freezing, glitches, and general 'technical issues' that prevent core tasks like login, seat selection, and check-in.
- Seat selection errors and login problems prevent passengers from completing bookings.
- In-app support is poorly integrated: you must use a browser for help, and chat conversations often reset or lose context.
- Booking flow is unclear and information is outdated or inconsistent, making payments or changes troublesome.
- Data and trip information do not sync across devices, and some saved data or names do not match records.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id935307149)