# Mi Movistar Ecuador

> Productivity

Canonical page: [https://chrome-stats.com/d/id933277696](https://chrome-stats.com/d/id933277696)

## Overview

- **ID:** `id933277696`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** OTECEL S.A.
- **Category:** Productivity
- **Rating:** 4.40 / 5 (2,433 ratings)
- **Version:** 20.12.1
- **Last updated:** 2026-08-18
- **First published:** 2014-11-06
- **Size:** 60 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mi-movistar-ecuador/id933277696)
- **Website:** [http://www.movistar.com.ec/site/](http://www.movistar.com.ec/site/)
- **Privacy policy:** [https://www2.movistar.com.ec/centro-de-transparencia/politica.html](https://www2.movistar.com.ec/centro-de-transparencia/politica.html)

## Description

Mi Movistar Ecuador es la app oficial para gestionar tu línea móvil de Movistar. Desde la app puedes consultar tu saldo, ver detalle de bonos de megas, minutos y SMS, realizar recargas, contratar paquetes de internet y descargar tus facturas de los últimos 6 meses, todo de forma rápida y segura.

Además, tienes acceso a ofertas exclusivas, seguimiento de solicitudes de servicio y chat directo con atención al cliente para resolver dudas. Descarga la app y gestiona tu cuenta desde cualquier momento.

## Rankings

- #37,975 — Overall

## Review summary

Most reviewers praise the app for core tasks (recharges, balances) and occasional app-based benefits, noting it can be effective when it runs smoothly. The main recurring issues are stability (crashes/not opening), billing and payment problems (unwanted charges or misapplied balances), unwanted activations and difficulty canceling services, weak support, and UX gaps (missing widgets, no dark mode, limited promotions). Overall, usefulness is acknowledged but reliability and control over services need fixes.

### Pros

- Core functionality is available in the app (recharges, balance checks, and basic account management).
- Users report exclusive benefits or promos for using the app to recharge or buy plans.
- Generally positive sentiment when the app works, with references to smooth performance.
- Useful for quickly checking balances and reviewing usage.

### Cons

- Frequent stability issues: the app crashes, closes by itself, or fails to open on some devices.
- Billing and payment problems: charges for non-existent services, payment processing errors, and suspected balance theft.
- Unwanted activations and difficulty canceling or reducing services through the app.
- Poor customer support and long wait times when seeking help.
- UX/design gaps and feature gaps: missing widget for data, requests for dark mode, and reduced access to promotions.

## Similar extensions and apps

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Source: [Chrome-Stats](https://chrome-stats.com/d/id933277696)