# Avaya Workplace

> Business

Canonical page: [https://chrome-stats.com/d/id933220295](https://chrome-stats.com/d/id933220295)

## Overview

- **ID:** `id933220295`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Avaya, Inc.
- **Category:** Business
- **Rating:** 2.10 / 5 (349 ratings)
- **Version:** 3.41
- **Last updated:** 2026-03-31
- **First published:** 2015-05-09
- **Size:** 143 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/avaya-workplace/id933220295)
- **Website:** [http://www.avaya.com](http://www.avaya.com/)
- **Privacy policy:** [https://downloads.avaya.com/css/P8/documents/101075962](https://downloads.avaya.com/css/P8/documents/101075962)

## Description

Avaya Workplace extends your iPhone/iPad into your office Avaya Aura or IP Office environment, delivering mobile voice and video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, and call history.

Avaya Workplace supports VoIP over Wi‑Fi or data networks, concealed caller ID, cellular voice integration, call mobility with Wi‑Fi/cellular handoff, single-number reach, 24x7 call logs, corporate directory integration, and integrated audio/video/web conferencing for enterprise-grade collaboration.

## Rankings

- #114,122 — Overall

## Review summary

User reviews of Avaya Workplace on iPhone repeatedly cite background/push notification failures causing missed or delayed incoming calls, and reliability issues that force frequent reinstalls, logouts, or reconfigurations. Many report errors like 'Phone Push Service Currently Unavailable' and inconsistent performance versus non-iOS platforms. Across reviews, the core pain points are missed calls when the device is locked or idle, instability requiring fixes, and occasional crashes, leading to a consistently negative impression and frustration for remote/work usage.

### Pros

- Enables remote work and using a desk phone as a mobile extension when it functions.
- Supports transferring calls, which some users rely on for work workflows when the app is working properly.
- In certain contexts (e.g., hospital/remote work), mobile access to work calls is valuable when the app is functioning.

### Cons

- Inbound calls fail to notify or be received when the iPhone is locked or the app is in the background.
- Requires frequent reinstall/reconfiguration and login fixes (e.g., extension greyed out) to restore functionality.
- Call quality is inconsistent, with delays, drops, and errors such as 'Phone Push Service Currently Unavailable'.
- Performance is inconsistent on iOS compared with other platforms, with many reporting better results on Android/Windows.
- The app crashes or shows red error indicators, making it unusable in some sessions.

## Similar extensions and apps

- [Avaya Office](https://chrome-stats.com/d/id1434609312) — 3.90 / 5
- [Avaya Cloud Office](https://chrome-stats.com/d/id1495845694) — 4.20 / 5
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- [OpenScape Mobile](https://chrome-stats.com/d/id460445589) — 5.00 / 5
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- [OneCloud (Legacy)](https://chrome-stats.com/d/id1498249569) — 4.50 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id933220295)