# Air India: Book Flight Tickets

> Book & Manage Flight Travel

Canonical page: [https://chrome-stats.com/d/id932302964](https://chrome-stats.com/d/id932302964)

## Overview

- **ID:** `id932302964`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Air India Ltd.
- **Category:** Travel
- **Rating:** 4.70 / 5 (45,666 ratings)
- **Version:** 23.0
- **Last updated:** 2026-09-11
- **First published:** 2014-10-31
- **Size:** 409 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/air-india-book-flight-tickets/id932302964)
- **Website:** [https://www.airindia.com](https://www.airindia.com/)
- **Privacy policy:** [https://www.airindia.com/in/en/privacy-policy.html](https://www.airindia.com/in/en/privacy-policy.html)

## Description

Air India: Book Flight Tickets is a feature-rich Chrome extension that lets travelers search and book flights to over 450 destinations, with real-time updates, digital boarding passes, and a streamlined mobile experience. Winner of the 2024 Gold Stevie Award, it brings fast booking, easy trip management, and up-to-date gate and departure information right at your fingertips.

Key features include AEYE VISION to scan journeys, baggage tracker, flight status, Maharaja Club loyalty management, AI.g virtual assistant for status checks and rebookings, a trip planner for personalized itineraries, and Airbus A350-900 flight options. It combines convenience with secure, paperless travel.

## Rankings

- #6,701 — Overall
- #35 — flight
- #57 — airline
- #68 — vaccine

## Review summary

User reviews show mixed sentiment: some praise the improved app design and service, but a large number report critical issues. The top recurring problems are app glitches and slow performance, problematic check-in/seat selection, inconsistent flight status updates, and painful payment/booking flows with limited support. A subset of reviewers also notes genuine improvements and positive service, but reliability and communication gaps remain the dominant concerns.

### Pros

- App redesign and new services are positively noticed by several users.
- Overall service quality and staff are described as good or improving.
- Loyalty/affinity with Air India; families express love for traveling with Air India.

### Cons

- App is glitchy, slow, and unreliable, with many users reporting it does not work.
- Check-in and seat selection flow often fails or is cumbersome, preventing completing booking.
- Flight status updates are not real-time or reliable; delays are not communicated.
- Payment and pricing issues persist (international card restrictions, page timeouts, promo/points handling, price discrepancies).
- Customer support is hard to reach or unhelpful (chatbot dead ends, no live reps).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id932302964)