# Jumia Online Shopping

> The online shop you can trust

Canonical page: [https://chrome-stats.com/d/id925015459](https://chrome-stats.com/d/id925015459)

## Overview

- **ID:** `id925015459`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Africa Internet Group
- **Category:** Shopping
- **Rating:** 4.60 / 5 (64,969 ratings)
- **Version:** 20.0.1
- **Last updated:** 2026-08-27
- **First published:** 2014-10-16
- **Size:** 64 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/jumia-online-shopping/id925015459)
- **Website:** [https://www.jumia.com](https://www.jumia.com/)
- **Privacy policy:** [https://www.jumia.com.ng/privacy/](https://www.jumia.com.ng/privacy/)

## Description

Jumia Online Shopping is Africa's largest online retailer, delivering a safe, convenient way to shop from home. The app unlocks exclusive features: daily app-only flash sales, treasure hunts with guaranteed prizes, faster access to deals, exclusive vouchers, and fast, sometimes free shipping in select cities across Africa. It offers millions of products across fashion, electronics, home, groceries, and more, with 100% genuine items.

Key app benefits include a personalized feed, buyer protection, cross‑platform cart syncing, dedicated order management, and access to international brands. Available in Arabic, English, and French across 11+ markets, with secure Jumia Pay options. Note: be vigilant of fraudulent ads and report suspicious offers through official channels.

## Rankings

- #5,244 — Overall
- #22 — aliexpress
- #31 — e-commerce
- #36 — ali express
- #46 — black friday
- #49 — discount

## Review summary

Users broadly praise the app for being easy to use and for a generally positive shopping experience. They note solid performance and a trustworthy brand. However, delivery is inconsistent: some report fast deliveries, others experience delays. Customer service quality also varies, with some praising care and others describing rude or unhelpful staff. Reviewers also call for improvements such as door delivery options, more groceries, and landscape support for iPad. Overall sentiment is positive, but reliability and logistics remain areas for improvement.

### Pros

- Easy to use; shopping is simple and fast.
- Strong overall app performance and user experience.
- Delivery can be fast in some cases, showing delivery speed potential.
- Generally positive sentiment and trust in the brand.

### Cons

- Delivery speed is inconsistent, with delays reported in several reviews.
- Customer service quality is inconsistent, with both praise and reports of rude or poor service.
- Notable improvement areas include door delivery options, more groceries, and landscape support for iPad.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id925015459)