# 7 Cups: Online Therapy & Chat

> Mental Health Help & Support

Canonical page: [https://chrome-stats.com/d/id921814681](https://chrome-stats.com/d/id921814681)

## Overview

- **ID:** `id921814681`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 7 Cups of Tea
- **Category:** Health & Fitness
- **Rating:** 4.40 / 5 (5,697 ratings)
- **Version:** 5.72.18
- **Last updated:** 2025-08-21
- **First published:** 2014-10-12
- **Size:** 39 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/7-cups-online-therapy-chat/id921814681)
- **Website:** [https://www.7cups.com](https://www.7cups.com/)
- **Privacy policy:** [https://www.7cups.com/Documents/PrivacyPolicy](https://www.7cups.com/Documents/PrivacyPolicy)

## Description

7 Cups: Online Therapy & Chat provides 24/7 mental health support by connecting you with licensed therapists and trained listeners for confidential text, chat, or video sessions. The extension also grants access to private and group support communities, mental health forums, and evidence-based guidance for anxiety, stress, and depression.

Benefit from CBT techniques, mindfulness exercises, and personalized self-help tools designed to reframe negative thoughts and boost well-being. With a global network of over 450,000 listeners across 189 countries speaking 140 languages, you can find support anytime, anywhere—anonymously and affordably, with options for free conversations and low-cost online therapy.

## Rankings

- #24,899 — Overall
- #23 — support
- #48 — online
- #64 — chat

## Review summary

Users praise 7 Cups for its large, anonymous pool of listeners and the rewarding experience of giving and receiving support, often viewing it as a free or low-cost, accessible alternative to traditional therapy. However, recurring problems include sign-up/login and account bugs, billing/cancellation issues, slow customer support, and some trust concerns about safety or scams. The app’s strengths lie in its supportive community and accessibility, while reliability and service quality are common pain points.

### Pros

- Large pool of listeners to find a good match and get support
- Rewarding experience for both users and listeners, with anonymity
- Easy to use and user-friendly interface
- Free or low-cost access makes it a helpful alternative to traditional therapy
- Overall supportive community that helps people feel heard and less alone

### Cons

- Sign-up/login and account management issues (verification failures, invalid emails, password problems, inability to sign up, add/remove account bugs)
- Billing and cancellation problems (unexpected charges, broken cancellation pages, refunds slow or unavailable)
- Poor or slow customer support and unresponsiveness to tickets or refund requests
- Trust and safety concerns (claims of scams, misrepresentation, or inappropriate conduct by some providers/listeners)
- App reliability issues (lags, bugs, unreliable chat bot, verification code problems)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id921814681)