# IDnow Online-Ident

> Business

Canonical page: [https://chrome-stats.com/d/id918081242](https://chrome-stats.com/d/id918081242)

## Overview

- **ID:** `id918081242`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** IDnow GmbH
- **Category:** Business
- **Rating:** 4.60 / 5 (1,511 ratings)
- **Version:** 9.7.15
- **Last updated:** 2026-08-31
- **First published:** 2014-09-24
- **Size:** 56 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/idnow-online-ident/id918081242)
- **Website:** [https://www.idnow.io/](https://www.idnow.io/)
- **Privacy policy:** [https://go.idnow.de/privacy/de](https://go.idnow.de/privacy/de)

## Description

IDnow Online-Ident lets you digitally verify your identity or sign contracts online in minutes using a mobile device and a valid ID. It eliminates the need to queue at banks or post offices by offering secure, officially accepted verification methods that are free and quick.

IDnow VideoIdent connects you with a trained ident specialist via video chat, guiding you through the process. In supported cases, IDnow eID allows identity verification via a German electronic ID card using an NFC-enabled smartphone, and IDnow eSign enables digital signing of documents from home. The service runs on iOS devices (iPhone/iPad) with iOS 9 or higher, and all personal data is protected with regular security audits and industry-leading standards.

## Rankings

- #46,094 — Overall

## Review summary

Overall, users report frequent app instability, long waits, and poor customer service, with several highlighting privacy concerns and a too-complex verification process. While a subset praise polite, patient agents and quick sessions when functioning, the majority describe crashes, disconnections, and lack of transparency about wait times and data handling. Reliability and UX are inconsistent across sessions.

### Pros

- Polite, patient, and clear guidance from agents.
- When it works, the verification process can be fast and easy.
- In some sessions, users report a friendly and reassuring service experience.

### Cons

- Frequent crashes and freezes during verification and video calls, indicating app instability.
- Long, untransparent wait times to reach an agent, with no queue indicator or time estimates.
- Rude or curt agents and privacy concerns, including unannounced camera switching without consent.
- The verification process is overly complex and not user-friendly with too many steps and inconsistent requirements.
- Privacy and data-handling concerns, including use of third-party providers and unclear data security.

## Similar extensions and apps

- [IDnow AutoIdent](https://chrome-stats.com/d/id1437143249) — 4.30 / 5
- [identity online](https://chrome-stats.com/d/id1579534721)
- [OneID](https://chrome-stats.com/d/id1615543811) — 2.10 / 5
- [IDnow Verify](https://chrome-stats.com/d/id6744143313) — 3.30 / 5
- [identity](https://chrome-stats.com/d/id1133170000) — 4.60 / 5
- [IDENTT](https://chrome-stats.com/d/id1670345559)
- [ID Verifier](https://chrome-stats.com/d/id6743443699) — 1.00 / 5
- [tzg Video-Ident](https://chrome-stats.com/d/id6670488146) — 3.40 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id918081242)