# activ

> Manage your mobile services

Canonical page: [https://chrome-stats.com/d/id917517216](https://chrome-stats.com/d/id917517216)

## Overview

- **ID:** `id917517216`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Kcell JSC
- **Category:** Lifestyle
- **Rating:** 3.00 / 5 (96 ratings)
- **Version:** 3.74.0
- **Last updated:** 2026-09-11
- **First published:** 2014-09-26
- **Size:** 149 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/activ/id917517216)
- **Privacy policy:** [https://static.kcell.kz/files/investors/Policy/kcell-privacy-policy-en.pdf](https://static.kcell.kz/files/investors/Policy/kcell-privacy-policy-en.pdf)

## Description

activ is an all-in-one mobile app that unites telecom services, rewards, a loyalty program, and an online shop in one place. It lets you manage your plan, check your balance, pay bills, top up, adjust minutes and data, enable roaming, and view detailed call and data usage, while enjoying benefits from the activ Club and OGO Bonus programs.

The app also handles payments and transfers, allowing card top-ups and transfers to Kazakhstan and international numbers, plus bonuses on transport payments. In the built-in Online Shop you can buy smartphones and gadgets with bundled plans and flexible installments, with delivery in 17 cities. The activ Club loyalty program offers personalized discounts and gifts, and the OGO Bonus program adds up to 100% bonuses on Family tariffs, with step-based bonuses powered by Health Kit.

## Rankings

- #161,532 — Overall

## Review summary

Mixed feedback: many find the app helpful and worthwhile, but recurring issues undermine reliability. Key problems are tariff management within the app, frequent forced updates, slow performance, login/authentication problems, and weak customer support.

### Pros

- Useful for managing Activ services (tariffs, payments, and account activity).
- Generally good app quality with a positive user experience.
- Users express appreciation for the app, with some saying it helps a lot and is worth using.

### Cons

- Tariff management issues within the app; users cannot change or the tariff doesn't work as expected.
- Frequent forced updates / update prompts.
- Slow loading and overall performance problems.
- Login/authorization problems, including password creation, remembering passwords, and login failures.
- Poor customer support or unhelpful responses.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id917517216)