# Virgin Mobile Mexico

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id910973884](https://chrome-stats.com/d/id910973884)

## Overview

- **ID:** `id910973884`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Virgin Mobile Mexico S. de R.L. de C.V.
- **Category:** Lifestyle
- **Rating:** 4.50 / 5 (4 ratings)
- **Version:** 26.38.0
- **Last updated:** 2026-09-20
- **First published:** 2014-10-27
- **Size:** 131 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/virgin-mobile-mexico/id910973884)
- **Website:** [http://www.virginmobile.mx](http://www.virginmobile.mx/)
- **Privacy policy:** [http://virginmobile.mx/es/avisodeprivacidad/](http://virginmobile.mx/es/avisodeprivacidad/)

## Description

Virgin Mobile México lanza una nueva app para telecomunicaciones. Personaliza tu experiencia y accede rápidamente a saldo, historial de consumo y recargas desde cualquier sección. Administra tus tarjetas, guarda datos y configura cobro recurrente para no quedarte sin servicio, todo en un solo clic.

Completa tu perfil para conocer tus intereses y recibir servicios, productos y noticias relevantes. Disfruta de beneficios como GB extra, regalos y sorpresas, y 1 MB adicional por cada dólar gastado. Mantente informado con banners dentro de la app, usa el chat de soporte y gestiona las notificaciones desde el Centro de Notificaciones para no perderte nada.

## Rankings

- #585,346 — Overall

## Review summary

The app is seen as unreliable and hard to use. Recurrent crashes and login failures block access, while delays in delivering purchased packages and weak customer support worsen the experience. Payment/top-up problems and a one-time digital card add to frustration. Language localization and branding inconsistencies further confuse users. A minority note the app can show consumption data, but overall instability, service gaps, and localization issues are the main takeaways.

### Pros

- Provides good visibility into usage/consumption.

### Cons

- Limited and clunky UI/UX.
- Frequent crashes and login issues; the app closes or freezes.
- Poor customer service with delays and unresolved package purchases.
- Top-up/payment failures and digital card issues (one-time use) causing delivery problems.
- Language localization and branding confusion (advertised in English but the UI is Spanish; registration appears in a foreign language; Virgin America branding).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id910973884)