# RICOH Smart Device Connector

> Business

Canonical page: [https://chrome-stats.com/d/id904870505](https://chrome-stats.com/d/id904870505)

## Overview

- **ID:** `id904870505`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ricoh Co., Ltd.
- **Category:** Business
- **Rating:** 2.30 / 5 (135 ratings)
- **Version:** 3.16.19
- **Last updated:** 2026-03-31
- **First published:** 2014-09-22
- **Size:** 72 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ricoh-smart-device-connector/id904870505)
- **Privacy policy:** [https://www.ricoh.com/software/connector/privacy/](https://www.ricoh.com/software/connector/privacy/)

## Description

RICOH Smart Device Connector lets you quickly access a Ricoh multifunction printer (MFP) or projector by registering it with a smart device via Bluetooth Low Energy, a QR code, or the IP address/hostname of an MFP. It enables printing, scanning, and projection from devices and cloud storage services such as Box, Dropbox, Google Drive, and OneDrive.

Key capabilities include automatic network discovery, user authentication, and support for projecting to Ricoh devices and the RICOH Interactive Whiteboard, with added Apple TV projection support. This extension facilitates printing of Office documents, emails, and web pages from local and cloud sources, making Ricoh workflows faster and more seamless.

## Rankings

- #157,128 — Overall

## Review summary

User reviews largely rate Ricoh Smart Device Connector as unreliable and hard to use on iOS. Recurrent issues include AirPrint not detecting printers, inability or partial printing, crashes/blank screens after updates, unstable connectivity via QR/Bluetooth/IP, and compatibility problems across printer models and iOS versions. UI is often described as confusing with missing guidance and features (no scanning, limited in-app printing from web pages). Some report rare workarounds (printer settings, Bonjour sharing) that can enable printing for specific configurations, but overall reliability is poor.

### Pros

- Multi-method connection options (AirPrint, QR code, Bluetooth, and direct IP) offer flexible ways to connect to printers from iOS.
- Some printers can work with specific settings/workarounds (e.g., enabling PCL6 universal mode, sharing the printer, and using Bonjour) to achieve printing in certain configurations.
- The app is intended to enable mobile printing from Ricoh devices on iOS, providing a dedicated pathway for mobile printing.

### Cons

- AirPrint detection and printer recognition are repeatedly unreliable across many reviews.
- Users report inability to print or only partial printing (e.g., six-page documents printing only first two pages).
- The app is prone to crashes, freezes, or blank screens after updates, making it unusable.
- Connectivity methods (QR code, Bluetooth, IP) are inconsistent and often fail to establish a connection.
- There are broad UI/UX and feature gaps (confusing interface, lack of guidance, no scanning, limited support for various printers/models and iOS versions).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id904870505)