# CyclePay - Laundry App

> New app name for CyberLaundry

Canonical page: [https://chrome-stats.com/d/id904361786](https://chrome-stats.com/d/id904361786)

## Overview

- **ID:** `id904361786`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ESD Inc.
- **Category:** Utilities
- **Rating:** 4.20 / 5 (4,820 ratings)
- **Version:** 4.98
- **Last updated:** 2026-07-09
- **First published:** 2014-08-13
- **Size:** 23 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cyclepay-laundry-app/id904361786)
- **Privacy policy:** [https://www.esdcard.com/privacy-policy/](https://www.esdcard.com/privacy-policy/)

## Description

CyclePay - Laundry App lets users at participating laundries view balances, add funds, and start cycles on washers and dryers in their laundry room, with real-time machine status.

For any service-related issues, problems starting machines, or refunds, please contact your laundry location management office directly. The CyberPay payment system is provided by ESD Inc.

## Rankings

- #27,840 — Overall

## Review summary

Users report that CyclePay can process basic laundry payments and support a balance, but widespread reliability and UX issues dominate: no saved payments or Apple Pay, frequent fund/charge problems and machine connectivity failures, weak customer support, and intrusive QR/tutorial prompts. The app feels outdated and frustrating overall.

### Pros

- Basic payment functionality works: the app allows paying for laundry through the app.
- Users can add funds to an in-app balance to pay for machines.

### Cons

- No option to save payment methods and no Apple Pay support; every transaction requires re-entering card details.
- Frequent fund-loading failures and server errors, including charges without service and sometimes double charges.
- Poor or non-existent customer support with unresponsive emails or contact options.
- Reliability issues connecting to machines: slow performance, failed starts, and inconsistent connectivity.
- Persistent QR scan/tutorial popups and a cluttered UI; outdated design and annoying user experience.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id904361786)