# Subway®

> Subway® at your fingertips

Canonical page: [https://chrome-stats.com/d/id901941015](https://chrome-stats.com/d/id901941015)

## Overview

- **ID:** `id901941015`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SUBWAY Restaurants
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (1,209,150 ratings)
- **Version:** 102.0.0
- **Last updated:** 2026-09-04
- **First published:** 2014-07-30
- **Size:** 115 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/subway/id901941015)
- **Website:** [https://www.subway.com/](https://www.subway.com/)
- **Privacy policy:** [http://www.subway.com/en-us/legal/privacystatement-fwh](http://www.subway.com/en-us/legal/privacystatement-fwh)

## Description

Order your favorite Subway® meals with ease using the Subway® app. Customize your Footlong with your choice of bread, toppings, extra meat, cheese, vegetables, cookies, and drinks—just the way you like it.

Join Sub Club to earn and redeem Subway® Rewards, access exclusive member offers, and enjoy convenient features like rapid reordering. Select pickup or delivery and get your meal fast, wherever you are.

## Rankings

- #346 — Overall
- #3 — food
- #36 — pizza
- #59 — associate

## Review summary

Users overwhelmingly report a broken Subway app after a major UI update. Repeated issues include login/account problems, failed or missing orders and charges, loss of gift card balances, and absence of order tracking. Promo/deal features often fail to apply. Support is viewed as unhelpful. The consensus: the update has degraded core functionality, making the app unreliable for ordering and payment.

### Cons

- Forced UI update/major redesign causing widespread malfunctions (cart errors, promo issues, checkout problems)
- Sign-in and account management failures after update (can't sign in, password reset not recognized, phone number/email conflicts)
- Payments/charges issues (delivery payments charged, order not placed or confirmation missing, issues with refunds)
- Gift card balance disappeared after update
- Order tracking disappeared or not accessible (tracking window can't be reopened; no tracking for order)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id901941015)