# 天鹅到家极速版-一站式家政服务平台

> 懂生活的人都在用它

Canonical page: [https://chrome-stats.com/d/id897342825](https://chrome-stats.com/d/id897342825)

## Overview

- **ID:** `id897342825`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Tianjin Haodaojia Information Technology Co., Ltd.
- **Category:** Lifestyle
- **Rating:** 4.70 / 5 (769 ratings)
- **Version:** 9.5.4
- **Last updated:** 2026-08-20
- **First published:** 2014-07-24
- **Size:** 103 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/%E5%A4%A9%E9%B9%85%E5%88%B0%E5%AE%B6%E6%9E%81%E9%80%9F%E7%89%88-%E4%B8%80%E7%AB%99%E5%BC%8F%E5%AE%B6%E6%94%BF%E6%9C%8D%E5%8A%A1%E5%B9%B3%E5%8F%B0/id897342825)
- **Privacy policy:** [https://jiazheng.daojia.com/user/h5/common/djprotocol?appCode=112](https://jiazheng.daojia.com/user/h5/common/djprotocol?appCode=112)

## Description

天鹅到家极速版是一站式家政服务平台，覆盖北京、上海、杭州等多城，提供认证培训、实名认证、严格审核的劳动者、在线筛选与1对1家政顾问等特色功能，配套保险与完善售后，让家务管理更省心。平台荣获多项行业奖项，体现品牌实力与服务水平。

## Rankings

- #60,847 — Overall

## Review summary

Reviews show a mixed picture: standout cleaners deliver thorough results and reliable service when matched with the right person, but recurring complaints center on poor customer service, inconsistent cleaning quality, and a more cumbersome booking flow.

### Pros

- Some cleaners are highly skilled and thorough, delivering excellent cleaning results with no dead corners when the right cleaner is assigned.
- Cleaner service can be professional and punctual, with timely arrival and attentive work no matter the room layout.
- In some cases the merchant or support responds quickly and the overall service can be good when interactions go smoothly.

### Cons

- Customer service quality is consistently poor across multiple reviews, with unprofessional handling and poor communication (including blocking users or dismissive replies).
- Cleaning quality is inconsistent; some cleaners are inexperienced or do not clean thoroughly, and there are reports of refusals to redo work or issues with refunds.
- Booking/process experience is frustrating and less intuitive due to changes (e.g., moving from direct booking to a matching system) and delays in getting action.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id897342825)