# Clarus OnCall

> Productivity

Canonical page: [https://chrome-stats.com/d/id889409061](https://chrome-stats.com/d/id889409061)

## Overview

- **ID:** `id889409061`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Clarus Care, LLC
- **Category:** Productivity
- **Rating:** 3.40 / 5 (50 ratings)
- **Version:** 5.1.2
- **Last updated:** 2026-08-05
- **First published:** 2014-07-20
- **Size:** 26 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/clarus-oncall/id889409061)
- **Website:** [https://www.claruscare.com/](https://www.claruscare.com/)
- **Privacy policy:** [http://www.claruscare.com/privacy-policy](http://www.claruscare.com/privacy-policy)

## Description

Smarter After-Hours Call Management for Healthcare Providers

The Clarus OnCall App helps your practice manage after-hours patient calls—without the cost or hassle of a traditional operator or call center. Powered by AI technology, Clarus OnCall delivers better communication, stronger privacy, seamless documentation, and optimized workflows—all at a lower cost.

Our mission: let providers focus on what matters most—caring for patients.

Take Control of After-Hours Communication

With Clarus, providers choose how, when, and where they receive patient calls—and how they respond. Flexible options put you in charge of your time and your privacy.

Notification Options:

Push Notification

Email

SMS (Text Message)

Phone Call

Response Options:

Call Back (via masked caller-ID)

Recorded Voice Note

Text to Voice Message

How It Works

Clarus OnCall captures inbound patient calls for your office and automatically transcribed them into clear, summarized messages. These messages are securely delivered to your device.

You gain complete control over how and when to respond—ensuring patients receive timely, high-quality care, and your privacy is preserved.

Key Benefits:

No call center required

Better documentation & workflow

Increased provider flexibility

Enhanced patient experience

Protects provider privacy

Subscription required.

To learn more, contact info@claruscare.com.

Compatibility

iPhone

Requires iOS 14.3 or later.

Mac

Requires macOS 12.0 or later

## Rankings

- #196,475 — Overall

## Review summary

Users broadly praise Clarus OnCall for boosting on-call efficiency, privacy, and auditability, plus strong vendor support and a clear advantage over traditional answering services. However, multiple reviews note reliability and performance issues (bugs, updates), persistent audio/transcription problems, and a cumbersome, multi-step user experience. Some feature gaps (external routing) are also mentioned. Overall, it delivers significant workflow benefits when stable, but reliability and usability improvements are crucial.

### Pros

- Significantly improves on-call efficiency and real-time monitoring of calls and tasks.
- Enhances the on-call experience with fewer interruptions, privacy for clinicians, and multi-channel communication options.
- Strong, responsive support and easy collaboration with the Clarus team.
- Provides a detailed audit trail with timestamped call archives and response records.
- Outperforms traditional answering services by enabling fast triage/routing to midlevels or physicians while protecting patient privacy.

### Cons

- Frequent audio quality issues and inaccurate transcription (garbled calls and poor automatic transcription).
- Recurring glitches and bugs; update-related problems that affect features like transcription and notifications.
- Cumbersome usability with multiple steps; not user-friendly at times and can be slow to complete simple tasks.
- Limited routing options within call groups (no easy way to route to external practices).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id889409061)