# Andy's Frozen Custard

> Start Earning Free Treats!

Canonical page: [https://chrome-stats.com/d/id888471562](https://chrome-stats.com/d/id888471562)

## Overview

- **ID:** `id888471562`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Andy's Frozen Custard
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (9,985 ratings)
- **Version:** 26.0
- **Last updated:** 2026-03-10
- **First published:** 2014-06-22
- **Size:** 114 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/andys-frozen-custard/id888471562)
- **Website:** [https://www.eatandys.com](https://www.eatandys.com/)
- **Privacy policy:** [http://andysfrozencustard.myguestaccount.com/login/privacy-policy.jsp](http://andysfrozencustard.myguestaccount.com/login/privacy-policy.jsp)

## Description

Welcome to the Andy's Frozen Custard app. Tap, spoon, and track your way to sweet rewards. New members unlock a FREE small one-topping Concrete after their first purchase.

As a FANdy Loyalty member, you’ll earn 50 points = $5 rewards, 2x points on seasonal treats, all Andy's Anywhere items, and large size Concretes & Jackhammers, plus a free small cone on your Birthday month. Features include refer-a-friend rewards, find an Andy's near you, earn rewards with your check-in code, redeem rewards, view the menu, shop merch, and send gift cards or e-gifts. For questions, contact customerservice@eatandys.com.

## Rankings

- #17,506 — Overall

## Review summary

Most reviews praise the custard quality, the wide dessert menu, and friendly, efficient staff, plus a clean, inviting vibe. Recurrent negatives center on the loyalty app and rewards: points loss after updates, entry hassles, and scanning/reload issues. Price/value concerns and occasional quality/portion inconsistencies (under-filled items, missing add-ins, stale cones) also recur. Overall, people love the product and service but want a more reliable rewards experience and better value.

### Pros

- High-quality custard with rich flavor; concretes are a standout
- Wide menu with a broad range of desserts (concretes, shakes, malts, sundaes, cones)
- Friendly, attentive staff with accurate orders
- Clean, inviting stores and quick service
- Positive, consistent overall experience and customer satisfaction

### Cons

- Loyalty rewards app issues after updates: points disappearing, difficult entry, and problems with reloading or scanning QR codes
- Perceived high price/variable value: some items are expensive for what you get
- Inconsistent portions and add-ins on items (under-filled concretes, missing toppings) and occasional quality problems (stale cones)
- App/website changes causing confusion and friction for both customers and staff (points, payments, QR code)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id888471562)