# UL

> Travel

Canonical page: [https://chrome-stats.com/d/id885812551](https://chrome-stats.com/d/id885812551)

## Overview

- **ID:** `id885812551`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Landstinget i Uppsala län
- **Category:** Travel
- **Rating:** 1.30 / 5 (25 ratings)
- **Version:** 3.28.0
- **Last updated:** 2026-05-27
- **First published:** 2014-10-14
- **Size:** 57 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ul/id885812551)
- **Website:** [https://www.ul.se/en/tickets/how-to-buy-a-ticket/the-UL-app/](https://www.ul.se/en/tickets/how-to-buy-a-ticket/the-UL-app/)
- **Privacy policy:** [https://www.ul.se/en/tickets/how-to-buy-a-ticket/the-UL-app/terms-and-conditions-of-purchase/](https://www.ul.se/en/tickets/how-to-buy-a-ticket/the-UL-app/terms-and-conditions-of-purchase/)

## Description

In the UL app, you can search for your trip quickly and easily and buy tickets for our buses and trains.

Search travel:
• Quickly search for your trip from your current position or by choosing where and when you want to travel.
• The search results show various travel options and possible walking distances to the stops as well as a map that makes it easier to find the right one.
• Save your most frequent trips as favorites. Use the heart in the search results to favorite a trip.
• Keep an eye on the bus and see where it is directly on the map.

Buy ticket:
• Buy a 75-minutes, 24- or 72-hour ticket in just a few seconds.
• Pay easily with Swish, credit card (Visa or MasterCard) or travel funds.
• If a ticket reader is on board, tap the phone with the ticket towards it, otherwise you will show the ticket to the bus driver or train host.

Traffic disruptions:
• Any traffic disruptions or delays are displayed along with your search result.

You need an internet connection to be able to buy tickets and apply for travel. The app also needs to have access to the mobile's location function to be able to suggest travel options from your current location.

See you on board!

## Rankings

- #386,645 — Overall

## Review summary

Multiple reviews point to a country-restriction barrier: signup requires a Swedish phone number, SMS verification often doesn’t reach US numbers, and there’s no email backup. Combined with the app’s rejection of foreign cards and occasional setup crashes, the app becomes unusable for international visitors. These recurring issues dominate user feedback.

### Cons

- Account signup is blocked by country-specific verification (requires a Swedish phone number)
- Verification codes/SMS do not reach users with US numbers, hindering international signups
- No backup verification method (e.g., email) leaves international users with no alternative to verify the account
- Foreign payment methods (credit cards) are not accepted, making purchases impossible for many foreigners
- App reliability issues during setup (the app can crash, buttons may be unresponsive, or refuse to start)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id885812551)