# Mobitel Selfcare

> Utilities

Canonical page: [https://chrome-stats.com/d/id885337888](https://chrome-stats.com/d/id885337888)

## Overview

- **ID:** `id885337888`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mobitel Pvt Ltd
- **Category:** Utilities
- **Rating:** 2.90 / 5 (72 ratings)
- **Version:** 5.0.6
- **Last updated:** 2026-09-15
- **First published:** 2014-07-18
- **Size:** 54 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mobitel-selfcare/id885337888)
- **Website:** [http://www.mobitel.lk/](http://www.mobitel.lk/)
- **Privacy policy:** [http://www.mobitel.lk/mobitel-privacy-policy](http://www.mobitel.lk/mobitel-privacy-policy)

## Description

Mobitel Selfcare is a comprehensive utility app that puts all Mobitel services at your fingertips. It offers interactive dashboards with usage statistics, one-tap activation for add-ons, and easy management of your digital services, roaming options, and more.

Designed for convenience, the app provides full control of your mobile connection with flexible payment options and multilingual support in three languages, delivering a seamless self-care experience.

## Rankings

- #181,734 — Overall

## Review summary

The Mobitel Selfcare iOS app is broadly unstable and unreliable. The most common issues are crashes/loops, login failures, and package management errors, with poor performance and weak data-usage visibility. A minority note basic balance display and some usefulness of the app, but overall sentiment is negative due to reliability and usability problems.

### Pros

- Shows basic balance/credit information for the SIM.
- Useful for basic Mobitel service management.
- At least some users see it as a usable self-care channel.

### Cons

- Frequent crashes or loops on startup and the app not opening.
- Login failures or repeated 'fail to load data' errors.
- Inability to deactivate or manage data packages; accidental activations; errors when deactivating.
- Poor performance, slow startup and navigation; outdated or unattractive UI.
- Limited data balance visibility and lack of transaction history or detailed usage per package.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id885337888)