# HHAeXchange

> Caregiver Mobile App

Canonical page: [https://chrome-stats.com/d/id883673336](https://chrome-stats.com/d/id883673336)

## Overview

- **ID:** `id883673336`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Homecare Software Solutions, LLC
- **Category:** Business
- **Rating:** 3.10 / 5 (2,198 ratings)
- **Version:** 26.08.01
- **Last updated:** 2026-09-14
- **First published:** 2014-06-09
- **Size:** 39 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hhaexchange/id883673336)
- **Website:** [https://www.hhaexchange.com](https://www.hhaexchange.com/)
- **Privacy policy:** [https://hhaexchange.com/privacy-policy/](https://hhaexchange.com/privacy-policy/)

## Description

The HHAeXchange Caregiver Mobile App empowers caregivers with a simple, on-the-go tool to clock in and out, view real-time schedules, and access patient information. Connected to their agency and available in multiple languages, the app supports electronic visit verification (EVV) with GPS-based clock-in and easy directions to the patient’s home, all while on the move.

Key features include real-time scheduling, case broadcasting for immediate shift alerts, comprehensive visit notes (text, image, and audio), and in-app messaging with the agency. Note: availability excludes Texas, Illinois, and Massachusetts, and an active internet connection (3G/4G/WiFi) is required.

## Rankings

- #46,547 — Overall
- #4 — exchange

## Review summary

Users repeatedly report reliability problems with HHAeXchange. The top issues are long or failed clock-ins/out and punches not recording, GPS/location inaccuracies, login/authentication failures, and frequent outages or lag. These problems can cause lost hours, incorrect pay, and frustration, often requiring app reinstall or manual workarounds. A minority praise the app for ease of use or even call it 'great,' but the prevailing sentiment is that performance is inconsistent and can hinder patient care, especially in areas with poor signal. Overall, reliability and EVV accuracy are the main concerns.

### Pros

- Easy to use
- Some reviewers call it a 'great app' despite low ratings

### Cons

- Clock-in/out delays and punches not recording
- GPS/location inaccuracies causing incorrect EVV data
- Frequent login/authentication issues (log in failures, password issues, Face ID problems)
- Frequent outages and overall reliability issues (lags, buffering, long loading times)
- Pay can be affected by glitches / incorrect pay

## Similar extensions and apps

- [HHAeXchange+](https://chrome-stats.com/d/id1623129489) — 4.50 / 5
- [HCMS-EVV](https://chrome-stats.com/d/id1551838672) — 5.00 / 5
- [CareExchange EVV](https://chrome-stats.com/d/id6464077726) — 3.60 / 5
- [IHSS EVV Mobile App](https://chrome-stats.com/d/id1566398156) — 2.40 / 5
- [Mobile Caregiver+](https://chrome-stats.com/d/id1273282237) — 2.50 / 5
- [HHA365](https://chrome-stats.com/d/id6502344297) — 2.50 / 5
- [Hailo Caregiver](https://chrome-stats.com/d/id6762213623) — 5.00 / 5
- [Ally Home Care](https://chrome-stats.com/d/id1529145160) — 2.40 / 5
- [PC Homecare](https://chrome-stats.com/d/id6770354087)
- [Cashé EVV](https://chrome-stats.com/d/id1448661297) — 1.80 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id883673336)