# ServiceChannel

> Business

Canonical page: [https://chrome-stats.com/d/id880643250](https://chrome-stats.com/d/id880643250)

## Overview

- **ID:** `id880643250`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ServiceChannel
- **Category:** Business
- **Rating:** 4.70 / 5 (770 ratings)
- **Version:** 2608.2
- **Last updated:** 2026-09-01
- **First published:** 2014-05-28
- **Size:** 99 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/servicechannel/id880643250)
- **Website:** [https://servicechannel.com](https://servicechannel.com/)
- **Privacy policy:** [https://servicechannel.com/privacy-policy/](https://servicechannel.com/privacy-policy/)

## Description

ServiceChannel helps field teams manage work orders anytime, anywhere. Create, search, and edit Work Orders (by Tracking Number, Work Order Number, Purchase Order Number, or Location Keyword); reassign orders; filter by status; and update details such as Priority, Schedule Date, Trade, Provider, NTE, PO Number, Description, Category, Notes, Photos, and Attachments. Proposals can be approved, rejected, viewed, placed on hold, or assigned from the extension.

Site Audit Manager enables simple, thorough on-site capture of facility condition and centralized intelligence. It supports rapid audits, cross-audit decision support, and in-audit submission of work orders. Use it for facilities, safety, loss prevention, construction punch lists, and more without extensive auditor training. Please note: Site Audit Manager requires an additional license.

## Rankings

- #60,784 — Overall
- #43 — channel

## Review summary

The ServiceChannel iOS app is largely criticized for reliability and usability issues. Recurrent problems include mandatory location access, persistent login/authentication failures, crashes with updates, and broken photo upload capabilities for work orders. Users also report a cumbersome invoicing workflow and a UI/UX that lags behind the website’s features and filters. A small number of users note occasional usable functionality and daily-use practicality, but overall feedback emphasizes instability, friction, and parity gaps with the web platform.

### Pros

- Does what I need
- App runs smoothly for the most part
- It’s nice to have this app
- I use this app daily (multiple times)
- Used daily by some users

### Cons

- Requires location services to enter work orders (privacy concerns and usability impact)
- Frequent login/authentication problems (cannot login, invalid PIN, denied credentials)
- Crashes and instability after updates (app freezes/refreshes)
- Inability to upload pictures or attach images to work orders
- Outdated UI/UX and filters that don’t mirror the website (hard to navigate)

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- [ServiceBox Mobile](https://chrome-stats.com/d/id1210563375) — 3.70 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id880643250)