# Etihad WE

> Utilities

Canonical page: [https://chrome-stats.com/d/id880606146](https://chrome-stats.com/d/id880606146)

## Overview

- **ID:** `id880606146`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Etihad Water & Electricity
- **Category:** Utilities
- **Version:** 5.0.0
- **Last updated:** 2026-08-13
- **First published:** 2014-05-28
- **Size:** 231 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/etihad-we/id880606146)
- **Website:** [https://etihadwe.ae](https://etihadwe.ae/)
- **Privacy policy:** [https://etihadwe.ae/en/Pages/PrivacyPolicy.aspx](https://etihadwe.ae/en/Pages/PrivacyPolicy.aspx)

## Description

Etihad WE brings Etihad Water and Electricity e-Services to your Chrome browser. It provides real-time account information, quick service activation (Move-In), move-out clearance, and more, with a refreshed design and improved performance.

Key features include tracking requests without login, one-touch SOS to emergency numbers, GPS navigation to service centers and payment locations, consumption analytics, downloadable invoices (Green Invoice, Account Summary, and more), and a customizable dashboard.

## Rankings

- #1,609,974 — Overall

## Review summary

Users report widespread crashes and login problems, especially after updates, with iPhone compatibility issues. Payment features are unreliable—payments sometimes fail or are processed without updating the account, and Apple Pay is not supported. The app is slow and unresponsive, with performance problems affecting invoice access and bill payments. Accessing invoices and paying bills is cumbersome, with missing links and difficult navigation. Support lines are slow, and overall user satisfaction is dampened by inconsistent service and unclear policies.

### Pros

- The app is good and useful.
- New update is nice.
- Updates show ongoing improvements to the service.

### Cons

- Frequent crashes and login problems, including post-update login failures.
- Payments fail or are not processed correctly; no Apple Pay support.
- Slow performance and frequent freezing.
- Difficulty accessing invoices and paying bills; no direct links to pay.
- Poor help center and slow support response.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id880606146)