# mySSEMC

> Utilities

Canonical page: [https://chrome-stats.com/d/id868935711](https://chrome-stats.com/d/id868935711)

## Overview

- **ID:** `id868935711`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Snapping Shoals EMC
- **Category:** Utilities
- **Rating:** 2.80 / 5 (41 ratings)
- **Version:** 26.3.2
- **Last updated:** 2026-07-13
- **First published:** 2014-05-13
- **Size:** 30 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myssemc/id868935711)
- **Website:** [http://www.ssemc.com/Default.aspx](http://www.ssemc.com/Default.aspx)
- **Privacy policy:** [http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm](http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm)

## Description

mySSEMC provides Snapping Shoals EMC customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC. 

Additional Features: 

Bill & Pay - 
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. 

My Usage - 
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. 

Contact Us - 
Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. 

Maps - 
Displays facility and payment dropbox locations on a map interface.

## Rankings

- #228,374 — Overall

## Review summary

User reviews show mySSEMC is often unreliable: repeated login failures, sign-in errors, and password problems; the app crashes or freezes during billing or when entering banking details; payment attempts frequently fail or stall; biometric login is missing or non-functional, forcing manual credential entry; updates have reduced usability and device compatibility, with some features seemingly restricted to newer iPhone models. A minority still praises the app’s features and convenience when functioning.

### Pros

- Some features exist and the app can be convenient when it works.
- Some reviewers express positive sentiment like "Love this app!" indicating perceived value.

### Cons

- Frequent login issues: users report being unable to log in, errors during sign-in, and password problems.
- App crashes and freezes, especially during billing, viewing billing periods, or entering banking information.
- Inability to complete bill payments through the app; the payment flow is buggy.
- Lack of biometric authentication (Face ID/Touch ID) leading to re-entry of credentials.
- Update/compatibility issues: older devices not supported, and some updates require newer iPhone models, reducing accessibility.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id868935711)