# LUMINESS

> Airbrush Makeup & Skincare

Canonical page: [https://chrome-stats.com/d/id867170332](https://chrome-stats.com/d/id867170332)

## Overview

- **ID:** `id867170332`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Luminess Direct LLC
- **Category:** Shopping
- **Rating:** 4.60 / 5 (1,069 ratings)
- **Version:** 4.8
- **Last updated:** 2026-07-23
- **First published:** 2014-04-25
- **Size:** 64 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/luminess/id867170332)
- **Website:** [https://www.luminessbeauty.com/](https://www.luminessbeauty.com/)
- **Privacy policy:** [https://www.luminessbeauty.com/pages/privacy-policy](https://www.luminessbeauty.com/pages/privacy-policy)

## Description

Discover LUMINESS, the ultimate airbrush makeup and skincare experience. Use the built-in virtual try-on to find foundations and cosmetic shades, shop by category, and explore latest arrivals and best sellers. Get expert tips and Get the Look Tutorial Videos from LUMINESS Beauty Experts.

Unlock exclusive app offers, weekly sales, gifts with purchase, and APP-only exclusives. Get customized product recommendations with LUMINESS Virtual Services, including Virtual Try-On and Perfect Shade Match for foundations.

## Rankings

- #53,714 — Overall

## Review summary

Overall, customers love Luminess products for quality, ease of use, and loyalty, but the Apple app experience often hinders satisfaction. Recurrent issues include login/order tracking problems and trouble canceling auto-delivery with resulting charges. Price discrepancies between app and website and occasional shade inconsistencies also stand out. Customer service quality is mixed, from helpful to robotic. Addressing app reliability, consistent pricing, and reliable cancellations would significantly improve the user experience.

### Pros

- High product quality and effectiveness with many customers recommending Luminess.
- Easy-to-use makeup with good coverage.
- Long-standing loyalty and frequent positive recommendations from users.

### Cons

- App/website reliability issues: login problems, order tracking gaps, and inability to update address or cancel orders.
- Auto-delivery cancellations lead to unexpected charges and refunds are not straightforward.
- Pricing differences between the app and website, with higher prices on the app.
- Color/shade matching is inconsistent and some formulas can dry the skin.
- Mixed customer service experiences, ranging from helpful to robotic or unresponsive.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id867170332)