# e& UAE

> Utilities

Canonical page: [https://chrome-stats.com/d/id866147547](https://chrome-stats.com/d/id866147547)

## Overview

- **ID:** `id866147547`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Emirates Telecommunications Corporation
- **Category:** Utilities
- **Rating:** 4.60 / 5 (26,338 ratings)
- **Version:** 10.6.7
- **Last updated:** 2026-08-27
- **First published:** 2014-05-13
- **Size:** 691 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/e-uae/id866147547)
- **Website:** [http://www.etisalat.ae](http://www.etisalat.ae/)
- **Privacy policy:** [http://www.etisalat.ae/privacypolicy](http://www.etisalat.ae/privacypolicy)

## Description

Get the e& UAE app for convenience at your fingertips. Manage multiple accounts, recharge, pay bills, renew Emirates ID, and access exclusive offers with 24/7 live chat support.

Explore postpaid and prepaid plans, add-ons, home internet (eLife), devices, smart home, insurance, and personalized app-only deals—plus free SIM/eSIM activations and fast 24-hour delivery.

## Rankings

- #9,891 — Overall

## Review summary

The reviews are largely negative. Recurrent issues include crashes and slow performance, confusing plan management (especially between plans and add-ons), and problems logging in. Support is frequently unhelpful or unreachable, with ineffective chatbots and long call-center waits. Additionally, residents face travel-related limitations as eSIM replacements aren’t available abroad, causing serious connectivity issues. There are a few isolated positive notes about ease of access/usability when the app works.

### Pros

- Some users find the app easy to access and helpful.
- A few reviewers describe the app as good or nearly perfect.
- Occasional positive notes on usability when the app functions properly.

### Cons

- The app crashes, is non-responsive, and is very slow.
- Navigation is confusing, especially around changing plans and add-ons, with difficulty switching back to a basic plan.
- Frequent login/authentication errors and generic 'something went wrong' messages.
- Customer support is often unhelpful or unreachable, with chatbots not connecting to agents and long wait times for calls.
- eSIM replacement abroad is not available for residents, causing major connectivity issues while traveling.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id866147547)