# My Just Energy

> Business

Canonical page: [https://chrome-stats.com/d/id863270108](https://chrome-stats.com/d/id863270108)

## Overview

- **ID:** `id863270108`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Just Energy
- **Category:** Business
- **Rating:** 1.60 / 5 (313 ratings)
- **Version:** 2.0.3
- **Last updated:** 2026-05-22
- **First published:** 2014-04-22
- **Size:** 6.88 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-just-energy/id863270108)
- **Privacy policy:** [https://www.justenergy.com/legal/privacy-policy](https://www.justenergy.com/legal/privacy-policy)

## Description

My Just Energy app gives you quick access to view and pay bills, monitor monthly usage, and review payment history on your phone or tablet. Sign in with your 'My Just Energy' username and password, or register if you’re not yet a customer.

Key features include paying bills with a credit card, viewing bills and usage, setting up recurring auto payments, and receiving alerts when payments are posted or due. The app helps you monitor history to avoid late fees. For more information and to view our Privacy Policy, visit www.JustEnergy.com.

## Rankings

- #131,412 — Overall

## Review summary

The My Just Energy iOS app is praised by some users for enabling bill payments and functioning when it works, but it is overwhelmingly plagued by crashes, login problems, and unreliable payments. Users frequently cite a clunky, outdated UI with tedious, repetitive data entry and a lack of features like automatic payments or saved data. Issues appear consistently across years, signaling a need for a major revamp despite occasional positive experiences.

### Pros

- Core bill payment capability via the app.
- When it works, it is functional and does what you need (e.g., showing balance and paying bills).
- Some users report it can be reliable for at least some updates (e.g., statements like Does everything you need described in April 2025).

### Cons

- Frequent crashes, loading issues, and login failures across many reviews.
- Inability to complete payments reliably, with cases of payments not processing or causing late-fee issues.
- Poor UI/UX: old-looking, difficult to use, and repetitive data entry with no saved info (addresses/cards).
- Missing critical features like automatic payments and cross-device data persistence (e.g., web app card data not reflected in mobile app).
- Persistent reliability problems over years indicating the app needs a major revamp.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id863270108)