# Potbelly Sandwich Works

> Order ahead and earn rewards!

Canonical page: [https://chrome-stats.com/d/id835528979](https://chrome-stats.com/d/id835528979)

## Overview

- **ID:** `id835528979`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Potbelly Sandwich Works, LLC
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (164,853 ratings)
- **Version:** 8.11.0
- **Last updated:** 2026-08-26
- **First published:** 2014-03-13
- **Size:** 122 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/potbelly-sandwich-works/id835528979)
- **Website:** [http://www.potbelly.com](http://www.potbelly.com/)
- **Privacy policy:** [https://www.potbelly.com/privacy-policy](https://www.potbelly.com/privacy-policy)

## Description

Enjoy an all-new Potbelly app, rebuilt from the ground up to make your mobile ordering faster, easier, and more rewarding. Whether you're craving an oven-toasted sandwich, salad, or soup, we've got you covered—plus, sign up for Potbelly Perks to earn coins toward free food with every order.

Quick Browse, Simple Customization, Fast Checkout, and Easy Rewards help you order with confidence on the go. Choose delivery or in-store pickup, and even catering for groups.

## Rankings

- #2,395 — Overall

## Review summary

The app is noted for easy menu navigation and checkout with promo codes, but reliability is the core issue across reviews. Frequent errors and endless loading prevent ordering, users report repeated sign-in/out problems and inability to redeem perks, payments often fail, and delivery/driver communication issues lead to missing items or refunds. Improvements needed in stability, loyalty rewards, payments, and fulfillment.

### Pros

- Easy to browse the menu and customize items (toppings) within the app.
- Ability to apply promo codes at checkout.
- Clear ordering flow and straightforward navigation when the app functions.

### Cons

- Frequent errors, endless loading screens, or general instability that prevent placing orders.
- Repeated sign-in/sign-out issues and difficulties staying logged in or accessing perks.
- Rewards/loyalty perks often not redeemable or not visible at checkout.
- Payment failures (Apple Pay and credit/debit cards) during checkout.
- Delivery-related problems, including missing items, refunds, and driver/fulfillment communication issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id835528979)