# Soothe: Wellness On Demand

> Relax with in-home spa service

Canonical page: [https://chrome-stats.com/d/id811054908](https://chrome-stats.com/d/id811054908)

## Overview

- **ID:** `id811054908`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Soothe LLC
- **Category:** Health & Fitness
- **Rating:** 4.70 / 5 (13,590 ratings)
- **Version:** 7.21.2
- **Last updated:** 2026-07-20
- **First published:** 2014-02-14
- **Size:** 142 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/soothe-wellness-on-demand/id811054908)
- **Website:** [http://www.soothe.com](http://www.soothe.com/)
- **Privacy policy:** [http://www.soothe.com/privacy-policy](http://www.soothe.com/privacy-policy)

## Description

Soothe is the largest on-demand wellness platform connecting you with licensed massage therapists, estheticians, and cosmetologists who come to you. Spa-quality services include Swedish and deep-tissue massage, sports massage, prenatal massage, skincare, haircuts, and beauty services. Schedule at home, work, or on the go, with top-rated providers and flexible booking.

Beyond standard bookings, Soothe offers personalized enhancements, partnerships with Therabody and top skincare brands, a trusted safety network, and optional Soothe Plus membership for discounted unlimited bookings. Extras include spa parties, gift cards, and a referral program.

## Rankings

- #14,789 — Overall

## Review summary

User reviews show Soothe is easy to use and convenient when bookings go smoothly, especially for in-home services. However, the service is hampered by frequent therapist cancellations, unreliable scheduling, and poor customer support. Billing/refund problems and intrusive marketing notifications are also commonly reported, undermining reliability and trust in the app.

### Pros

- Easy-to-use app with a smooth booking flow when it works
- Convenience of in-home/on-demand massage services and travel-friendly use
- Positive experiences when a therapist is professional, prompt, and attentive

### Cons

- Therapists frequently cancel last-minute or are unreliable
- Customer support is slow, unhelpful, or provides incorrect/unrelated advice
- Scheduling glitches and inaccurate availability (e.g., wrong times, limited visibility of providers)
- Billing and refunds issues (monthly credits expire, non-refundable memberships, costly rescheduling/cancellation, refunds delays)
- Excessive marketing notifications/spam with limited opt-out options

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Source: [Chrome-Stats](https://chrome-stats.com/d/id811054908)