# United Rentals

> Rent and manage equipment

Canonical page: [https://chrome-stats.com/d/id808843193](https://chrome-stats.com/d/id808843193)

## Overview

- **ID:** `id808843193`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** United Rentals Inc.
- **Category:** Business
- **Rating:** 4.80 / 5 (1,358 ratings)
- **Version:** 5.6.1
- **Last updated:** 2026-09-10
- **First published:** 2014-02-06
- **Size:** 107 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/united-rentals/id808843193)
- **Website:** [https://www.unitedrentals.com/services/online-services/mobile-app#/](https://www.unitedrentals.com/services/online-services/mobile-app#/)
- **Privacy policy:** [http://www.unitedrentals.com/en/included-content/legal/privacy](http://www.unitedrentals.com/en/included-content/legal/privacy)

## Description

The United Rentals Mobile App lets you rent, manage, track, and pay for equipment from anywhere. Browse the catalog 24/7, reserve gear, and monitor what you have on rent with an intuitive Equipment Dashboard. Return or extend equipment in seconds, track delivery, and submit service repairs easily.

Key features include viewing and paying invoices, tracking location and usage, managing purchases and jobsite equipment, sharing contract PDFs, and accessing Total Control (cloud-based worksite management) to keep jobsites moving and costs under control.

## Rankings

- #47,452 — Overall
- #41 — united

## Review summary

Most reviews praise the app for its intuitive design, quick access to information, field-friendly features like the location finder, and strong customer service. However, recurring complaints focus on usability and navigation problems, billing/account access difficulties (changing cards, linking accounts), and stability issues such as freezes and broken password flows. Overall, the app is valued for efficiency and control, but UX and reliability improvements remain important for consistent user satisfaction.

### Pros

- Easy to use and intuitive app with a faster, cleaner UI than previous versions.
- Saves time and improves field work with quick, on-the-go access to information and instant confirmations.
- Location finder and catalog browser help locate equipment and manage rentals in the field.
- Strong customer service and responsive staff who go above and beyond.
- All-in-one platform providing control over your account and rentals (contracts, catalog, and payments) in one place.

### Cons

- Poor UX and navigation; the app and website are not consistently user-friendly, making it hard to find features.
- Billing and account management is unclear or difficult (changing a credit card, auto-draft, and sign-in/account linking issues).
- Stability issues: the app can freeze on opening and password/reset flows can be broken or unusable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id808843193)