# Epson DocumentScan

> Productivity

Canonical page: [https://chrome-stats.com/d/id796829552](https://chrome-stats.com/d/id796829552)

## Overview

- **ID:** `id796829552`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Seiko Epson Corporation
- **Category:** Productivity
- **Rating:** 1.80 / 5 (121 ratings)
- **Version:** 1.9.0
- **Last updated:** 2025-07-09
- **First published:** 2014-03-06
- **Size:** 21 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/epson-documentscan/id796829552)
- **Privacy policy:** [https://support.epson.net/appinfo/documentscan/privacy/PrivacyStatement.php](https://support.epson.net/appinfo/documentscan/privacy/PrivacyStatement.php)

## Description

This app is designed for Epson scanners. It lets you scan documents directly to your iPhone, iPad, or iPod touch, with previews and options to rotate or reorder pages, then share via email or to cloud services like Box, Dropbox, Evernote, Google Drive, and OneDrive.

Advanced features include autosize recognition, auto image type recognition, and multi-page rotation/reordering. It supports Wi‑Fi or AP direct connections and includes a built-in FAQ to help you get started. Note: scanner compatibility is required.

## Rankings

- #178,654 — Overall

## Review summary

The Epson DocumentScan iOS app is widely criticized for unreliability and poor usability that undermine a capable scanner. The most recurring issues are flaky Wi‑Fi connectivity and the need to disable cellular data to scan; missing core features like OCR, direct Files app saving, and full DPI control; a strict 100-page per file limit; and a sluggish, outdated interface with little guidance. Together these themes suggest the app remains difficult to use across recent iOS devices and versions, detracting from the scanner’s potential value.

### Cons

- Frequent Wi-Fi connectivity problems between iOS devices and the ES-300W scanner, with devices often not finding the scanner or failing to maintain a connection.
- You often must disable cellular data (and sometimes VPN/privacy settings) on the iPhone/iPad to get scanning to work, a workaround repeatedly mentioned across reviews.
- The iOS app lacks essential features expected by users, such as OCR support, direct saving to the Files app (instead of per-scan saves), and full DPI control (max 300 DPI instead of the scanner's capability).
- File handling is limited by a 100-page-per-file cap, forcing users to create multiple files for larger scans.
- Overall usability is poor: outdated, slow interface, and scarce/unclear troubleshooting guidance leading to repeated setups and instability.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id796829552)