# Vitality UK

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id794024908](https://chrome-stats.com/d/id794024908)

## Overview

- **ID:** `id794024908`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vitality Corporate Services Limited
- **Category:** Health & Fitness
- **Rating:** 3.50 / 5 (46 ratings)
- **Version:** 7.12.0
- **Last updated:** 2026-08-27
- **First published:** 2018-01-09
- **Size:** 219 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vitality-uk/id794024908)
- **Website:** [http://www.vitality.co.uk](http://www.vitality.co.uk/)
- **Privacy policy:** [https://www.vitality.co.uk/privacy/](https://www.vitality.co.uk/privacy/)

## Description

Get connected to Vitality and track your progress towards Active Rewards on the go.

Link your Apple Health and/or an activity tracker to the Vitality Member App to start earning points towards rewards, from a handcrafted drink with Caffè Nero to cinema tickets with ODEON or Vue, on us.

The Vitality Member App allows you to:

* Track Vitality Programme progress
* Provide an overview of the products you have with Vitality
* Track progress towards your Active Rewards including Caffè Nero and ODEON/Vue
* Link multiple devices to track activity including Apple Health, Garmin, Polar, Withings and Fitbit
* Track your Vitality status
* Browse the other partner benefits available to you
* Access to support areas for device linking
* View articles from the latest magazine

Collecting your activity data

If you link Apple Health to the Vitality Member App, step data will be automatically sent to Vitality every 2 hours. Workouts and mindfulness activity data will be sent once the activity has been completed. Other connected devices (such as Garmin) will send activity data once the activity has been completed.

Important Information

You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.

## Rankings

- #200,168 — Overall

## Review summary

User reviews predominantly complain about Vitality UK's iOS app being unstable and unreliable: activity credit often doesn't register (Apple Watch/ Fitbit), claims submission is blocked, and rewards data can disappear or reset after updates. Other recurring issues include device integration problems, non-mobile-friendly document access, and poor support. Overall, frequent crashes and a frustrating UX hinder use.

### Cons

- Persistent activity tracking/credit issues: the app fails to credit Apple Watch or Fitbit workouts and months of activity data can be missing.
- Stability and reliability problems: the app frequently crashes, loads poorly, or fails to load at all.
- Claims submission workflow broken: submit button often greyed out and there is no obvious way to attach required documentation.
- Rewards/points instability: points can disappear after updates, rankings and rewards change unpredictably, and cinema-ticket rewards require extra steps.
- Poor support/communication: difficult to contact support, with slow or disjointed responses.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id794024908)