# Umniah

> Umniah Self-Care app

Canonical page: [https://chrome-stats.com/d/id786186903](https://chrome-stats.com/d/id786186903)

## Overview

- **ID:** `id786186903`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Umniah Mobile Company
- **Category:** Business
- **Rating:** 4.20 / 5 (4,591 ratings)
- **Version:** 7.1.3
- **Last updated:** 2026-09-13
- **First published:** 2014-02-16
- **Size:** 420 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/umniah/id786186903)
- **Website:** [https://www.umniah.com](https://www.umniah.com/)
- **Privacy policy:** [https://www.umniah.com/privacy/policy.htm](https://www.umniah.com/privacy/policy.htm)

## Description

Umniah Self-Care is a comprehensive mobile companion for managing your telecom services. Check line details (minutes, SMS, data), top up your account, transfer balance to family or friends, and pay bills directly from your phone.

Earn Umnicoins by using services and hitting daily activity goals—up to 50 Umnicoins for 10,000 steps in a day, tracked via HealthKit. The app also helps you browse latest offers, locate the nearest Umniah shop, and access answers to common questions, all from a single place.

## Rankings

- #28,488 — Overall

## Review summary

User reviews largely criticize the Umniah app for instability and billing problems. Frequent crashes, slow performance, and OS-related issues appear across many reviews. Billing disputes, price hikes, and unanswered complaints paint a negative view of customer support. Update cadence often disrupts functionality or removes features, and some sign-up steps are unclear. A few mentions of improvements after reporting issues and a minor interest in Apple Pay integration for payments are noted. Overall, the app struggles with reliability, billing, and support more than delivering a stable experience.

### Pros

- Some users describe the app as ممتاز (excellent) or جيد جدا (very good) when functioning.
- The app has a coins/rewards feature (Umniah coins) that users interact with.
- There are occasional bug fixes after user reports, indicating responsiveness from developers.

### Cons

- Frequent crashes and stability issues (crashes on launch, hanging, slow performance).
- Billing and subscription problems, including price increases without notice and refunds not provided; perceived as dishonest by some users.
- Poor customer support with unhelpful responses and complaints going unanswered.
- Update-related problems: constant prompts to update, removal of features after updates, and updates breaking payment methods.
- Usability issues with sign-up flow and unclear navigation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id786186903)