# HEC Mobile

> Utilities

Canonical page: [https://chrome-stats.com/d/id785394261](https://chrome-stats.com/d/id785394261)

## Overview

- **ID:** `id785394261`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Horry Electric Cooperative, Inc.
- **Category:** Utilities
- **Rating:** 2.10 / 5 (17 ratings)
- **Version:** 1.698.0039
- **Last updated:** 2025-10-23
- **First published:** 2014-01-02
- **Size:** 174 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hec-mobile/id785394261)
- **Privacy policy:** [https://myenergy.horryelectric.com/privacy-policy.html](https://myenergy.horryelectric.com/privacy-policy.html)

## Description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

## Rankings

- #369,059 — Overall

## Review summary

Users frequently praise the app for easy bill payment with stored bank accounts, access to payment history, energy usage monitoring, and alerting features. However, they repeatedly report stability issues during payments (crashes, stuck transactions, data not saved after reopening) and authentication obstacles. The interface is felt to be outdated, navigation can be clumsy, and push notifications sometimes fail. Support resources are weak and rate-information updates poorly communicated. Overall, core payment and monitoring features are valued, but reliability and UX are major drawbacks.

### Pros

- Pay bills easily using a stored bank account
- View payment history
- Monitor energy usage and usage data
- Set up alerts and notifications
- Generally easy to use / user-friendly

### Cons

- Stability and payment flow bugs after updates (billing history crashes, payments stuck, data sometimes not saved after reopening, inability to scroll to the Send button)
- Login/authentication difficulties (in-app password rules and occasional login failures after reopening)
- Outdated UI/UX (looks like an iPhone 4 era; clunky navigation)
- Push notifications not working
- Weak support/resources and unclear rate information updates

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Source: [Chrome-Stats](https://chrome-stats.com/d/id785394261)