# Heatmiser Neo

> Multi Zone Smart Heating

Canonical page: [https://chrome-stats.com/d/id780465515](https://chrome-stats.com/d/id780465515)

## Overview

- **ID:** `id780465515`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** Heatmiser UK
- **Category:** Utilities
- **Rating:** 3.90 / 5 (255 ratings)
- **Version:** 4.0.9
- **Last updated:** 2026-05-20
- **First published:** 2014-01-04
- **Size:** 184 MB
- **Data as of:** 2026-07-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/heatmiser-neo/id780465515)
- **Website:** [https://www.heatmiser.com/en/heatmiser-neo-overview/](https://www.heatmiser.com/en/heatmiser-neo-overview/)
- **Privacy policy:** [http://www.heatmiser.com/neoterms.htm](http://www.heatmiser.com/neoterms.htm)

## Description

The Heatmiser neoApp is designed to be compatible with the Heatmiser neoHub, neoHub Mini, and neoStat WiFi, supporting devices including neoStat, neoStat Pro, neoStat Touch, neoStat WiFi, neoUltra, neoAir, neoStat-HC, and neoPlug to centralize heating management from anywhere.

Key features include Flexible GeoLocation with no subscription, Smart Profiles that can be applied to multiple zones, Multi Location switching, and Hours Run insights to monitor energy use by day, week, month, or room. Use these insights to optimize room efficiency and lower energy costs.

## Review summary

Across reviews, the Heatmiser Neo iOS app is described as unstable, hard to use, and unreliable for heating control. Recurring issues include crashes, delays between the app and hub, and failure to carry over schedules. HomeKit integration bugs and misleading marketing are noted, along with a poor UI and non-rotating iPad layout. These reliability and usability problems are the dominant themes, with support interactions mentioned inconsistently.

### Cons

- Significant stability and reliability problems: the app frequently crashes, won't open on iPad with the latest iOS, and often requires hub reboots.
- Unreliable controls and slow/laggy command processing: delays between app requests and hub actions and occasional missed or delayed heating commands.
- Poor user interface and experience: a terrible upgrade with unreadable color schemes, not user-friendly, and a non-rotating iPad layout.
- HomeKit integration bugs and misleading claims: system advertised as HomeKit compatible but with persistent bugs and limited support.
- Scheduling and data-transfer issues: schedules from the old app are not carried over, hot water scheduling can fail, and hub data cannot be transferred to a new hub easily.

## Similar extensions and apps

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- [IMI Heatmiser NeoApp](https://chrome-stats.com/d/id6759605595)
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- [Nu-Heat](https://chrome-stats.com/d/id553854201) — 1.30 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id780465515)