# eCabs: Request a Ride

> Ride Local

Canonical page: [https://chrome-stats.com/d/id777550235](https://chrome-stats.com/d/id777550235)

## Overview

- **ID:** `id777550235`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** eCabs
- **Category:** Travel
- **Rating:** 4.90 / 5 (1,008 ratings)
- **Version:** 5.20.0
- **Last updated:** 2026-08-19
- **First published:** 2013-12-28
- **Size:** 185 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ecabs-request-a-ride/id777550235)
- **Website:** [https://www.ecabs.com.mt](https://www.ecabs.com.mt/)
- **Privacy policy:** [https://www.ecabs.com.mt/privacy-policy](https://www.ecabs.com.mt/privacy-policy)

## Description

eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, available for on-demand and scheduled rides 24/7. Book in seconds, get picked up in minutes, and track your cab in real time.

Earn rewards with eCabs Circle on every ride, enjoy upfront pricing, multiple cab types, flexible payment options, and 24/7 support. Airport transfers and lost-and-found services are also available.

## Rankings

- #53,483 — Overall
- #15 — request

## Review summary

eCabs Malta shows solid driver professionalism, comfortable cars, and generally competitive fares, with an easy-to-use app. However, users repeatedly report registration/SMS verification problems, unreliable ETAs, card payment issues (often forcing cash), weak customer support, and occasional driver delays or misbookings, leading to mixed overall usability.

### Pros

- Professional, reliable, and courteous drivers suitable for airport transfers.
- Large, comfortable cars and generally good vehicle quality.
- Easy-to-use app with location-based pickup/drop-off and generally competitive fares.

### Cons

- SMS verification and registration problems (numbers not receiving codes; errors during signup).
- Unreliable ETA and inconsistent real-time updates, with long waits despite app indicating '1 min away'.
- Payment issues, including card payments not processing and the app switching to cash at checkout.
- Weak or hard-to-access customer support (limited help bot, difficult to reach humans).
- Occasional driver delays or misbookings (late arrivals, cancellations, or misassigned vehicles).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id777550235)