# NJ Child Support

> Reference

Canonical page: [https://chrome-stats.com/d/id736887039](https://chrome-stats.com/d/id736887039)

## Overview

- **ID:** `id736887039`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Winning Strategies ITS
- **Category:** Reference
- **Rating:** 1.90 / 5 (118 ratings)
- **Version:** 9.0.781
- **Last updated:** 2024-09-23
- **First published:** 2013-11-15
- **Size:** 23 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nj-child-support/id736887039)
- **Privacy policy:** [https://nj.gov/nj/privacy.html](https://nj.gov/nj/privacy.html)

## Description

The New Jersey Child Support Case Information app is the official mobile companion for NJ child support case details. Authorized custodial and non-custodial parents can securely access case information using a member ID and PIN and view details such as obligations, arrears, payment history, schedule and enforcement information, dependent data, genetic test results, and intergovernmental case materials.

The app supports direct payments via Visa or Mastercard and enables monthly recurring payments. It provides the same information and access as the web-based Case Information portal (caseinfo.njchildsupport.org), ensuring consistent, secure access on mobile devices.

## Rankings

- #176,809 — Overall

## Review summary

The NJ Child Support app is widely criticized for reliability and payment issues. Top concerns are login/authentication failures, failed or delayed payments, and glitches after updates. Additional complaints include UI problems (keyboard/verify button, screen fit) and costly alternative payment methods. A minority note that the app can be useful or secure when it works, and that support staff can be courteous.

### Pros

- When it works, the app is great and convenient for paying child support.
- The 2-factor authentication feature is cited as a security plus.
- Some reviewers note that support representatives are respectful and helpful when contacted.

### Cons

- Frequent login/authentication failures (getting kicked out during login and incorrect credentials).
- Payment processing failures and delays (messages like 'We cannot process your payment' and slow posting).
- Frequent app instability and glitches after updates (crashes, not opening, login issues).
- UI/UX issues such as the verification keypad blocking the verify button and screen not fitting the device / scrolling problems.
- High fees for alternative payment methods and frustration with costs.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id736887039)