# redBus: Book Bus/Train/Hotels

> Bus, Train, Ferry, & Shuttle

Canonical page: [https://chrome-stats.com/d/id733712604](https://chrome-stats.com/d/id733712604)

## Overview

- **ID:** `id733712604`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Pilani Soft Labs Pvt. Ltd
- **Category:** Travel
- **Rating:** 4.70 / 5 (7,170 ratings)
- **Version:** 8.7.5
- **Last updated:** 2026-09-17
- **First published:** 2013-11-04
- **Size:** 250 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/redbus-book-bus-train-hotels/id733712604)
- **Website:** [http://www.redbus.in](http://www.redbus.in/)
- **Privacy policy:** [https://www.redbus.in/info/privacypolicy](https://www.redbus.in/info/privacypolicy)

## Description

**redBus** is a travel booking app for bus, train, ferry, shuttle, hotel, and activity reservations across India, Southeast Asia, and Latin America. Compare more than 400,000 routes and 5,600 bus operators, choose your preferred seat, select boarding points, and pay securely with local payment options.

Enjoy live bus tracking, flexible rescheduling with FlexiTicket, cancellation and refund options, exclusive discounts, Primo-certified buses, hotel bookings, and 24/7 customer support. redBus is also an authorized IRCTC partner for train bookings in India and supports ferry reservations in Malaysia and Singapore.

## Rankings

- #21,366 — Overall
- #14 — irctc

## Review summary

Reviews praise the app for easy, convenient booking and good international usability. However, recurring issues hurt the experience: customer support is often hard to reach or unhelpful; payment/checkout errors occur; date/time zone handling causes incorrect bookings; and tickets or services sometimes don’t match what the app shows. These reliability and support gaps appear across multiple reviews, suggesting a need for better operator connectivity, accurate pickup/board info, and more responsive assistance, despite strong ease of use.

### Pros

- Easy to use / user-friendly booking flow
- Online booking across buses (and trains) with clear options
- Works well for international travel / cross-border use
- Overall positive sentiment on the booking experience in multiple reviews

### Cons

- Poor customer support / difficulty reaching support and unhelpful responses
- Time zone / date handling issues leading to wrong bookings and rescheduling problems
- Payment failures or errors during checkout (card/UPI) with limited resolution
- Ticketing reliability issues where buses do not exist or are not aligned with app information and expectations

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Source: [Chrome-Stats](https://chrome-stats.com/d/id733712604)